Frontier AirlinesThis budget carrier is notorious for delayed flights, with only 53.8% being on time. This means you have a nearly 50% chance of your Frontier flight being delayed and a 3.9% chance of it being canceled outright. It's better to spend the extra money on a more reliable airline!
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JetBlue holds the dubious distinction of being at the top of the rankings for most delayed flights right now.
On the reverse, Southwest Airlines had the highest rate of cancellation with a staggering 14.6%, after a massive system meltdown in December. This was followed by Alaska Airlines with 7.6% and Allegiant Air at 5.3%. SOUTHWEST AIRLINES CO.
BTS data from July 2021 to June 2022 shows Hawaiian performed best of all U.S. airlines with just a 0.81% cancellation rate. Delta took second place again — with a cancellation rate of 1.63%. Meanwhile, merger partners JetBlue (3.81%) and Spirit Airlines (4.11%) canceled the highest percentage of all flights.
#1 Delta Airlines - The US' Most Reliable AirlineAlthough Delta scored top overall, the airline is steadily in the middle of the pack for mishandled bags. They also rank among the worst for denied boarding, but the percentages are very small - 0.05% in 2022 and 0.07% in 2023.
Delta Airlines is known for its high-quality service and you typically pay more because of that. The main category that Delta gets low marks on is affordability. But the positives such as reliability, safety, perks, and their large network of destinations generally outweigh this negative.
Tuesday was the clear winner with the least cancellations and the least flight delays, with Monday close behind. According to the study, the best days of the week to fly are Tuesday and Monday, and the worst days of the week to fly are Thursday and Friday.
United is a good choice if you're looking to save money on international flights. They also have great Polaris Business Class perks and pretty good in-flight amenities. For example, United offers personal device entertainment, snack and beverage service, and meals for in-flight purchases.
In 2022 year, Frontier Airlines reported 20.26 customer complaints for each 100,000 enplanements on domestic-scheduled operations. This was the highest rate of customer complaints among U.S. carriers.
The overall worst airport in the US for delays is JFK, based on our study of over 40,000 flights from the summer of 2022. JFK is followed by Chicago Midway, Newark, Orlando International, LaGuardia, and Denver.
Summary: Buffalo Niagara International Airport (BUF) has the highest cancellation rate in the country for 2022: 5.55% - up from 1.43% in 2021. That's an increase of 286.77%. LaGuardia Airport (LGA) in New York City saw the largest increase in canceled flights – from 1471 in 2021 to 8795 in 2022 - a 497.89% jump.
While the weather may be to partly to blame, these delays and cancellations have been par for the course for months now. Staffing shortages affecting airlines and traffic control personnel have caused ground stops throughout the summer travel season.