Who employs baggage handlers at airports?

Airlines are responsible for either moving the baggage themselves, or hiring the ground handling company of their choice to move the baggage. Many times those who are responsible for this job are also in charge of parking the plane among other responsibilities, delaying baggage delivery time.



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Airline reservation agent Primary duties: Airline reservation agents typically work at airport counters, information desks and airline customer service centers in an airport.

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DAY-TO-DAY ENVIRONMENT Shifts can last up to 12 hours and include evenings, weekends and public holidays. The work may be seasonal. You'll work in airport buildings, cargo warehouses, aircraft holds and outdoors in all weathers. You'll usually need to wear ear defenders, high visibility clothing and safety shoes.

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Industry. Within the airline industry, a baggage handler is often referred to as a rampie or ramper: one who handles cargo on the ramp (the Aircraft Operations Area or AOA; outside the airline industry, the ramp is frequently referred to as the tarmac, a term popularized by the media).

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You must be able to drive a tow tractor, lift heavy luggage, and handle other physical activities such as bending, crawling, kneeling, and squatting.

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Once inside, staff who range from baggage handlers to mechanics to cleaning crews are subject to either no security screening at all or to random spot checks at best. Only passengers, pilots and flight attendants are required by federal law to pass through airport metal detectors.

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Airport baggage handlers load and unload luggage and cargo from aircraft.

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Most common benefits for Baggage Handlers
  • 401(k)
  • 401(k) matching.
  • Dental insurance.
  • Employee assistance program.
  • Employee discount.
  • Flexible schedule.
  • Flexible spending account.
  • Health insurance.


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Baggage handlers get a retirement plan, and dental, life, and accident insurance. To sweeten the deal, like most airline employees, baggage handlers get to fly for free on any flight (source). And they get an average of two weeks paid vacation time to take advantage of those free flights.

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17.0% of all baggage handlers are women, while 83.0% are men. The average baggage handler age is 48 years old.

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What makes baggage handler a dirty job? Baggage handlers load and unload suitcases, luggage and other cargo -- all of which carry endless amounts of germs, dirt, dust and other substances.

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Although TSA are able to open luggage with a TSA key, baggage handlers have no need to open bags.

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