What are the Uber files? The Uber files is a global investigation based on a trove of 124,000 documents that were leaked to the Guardian by Mark MacGann, Uber's former chief lobbyist in Europe, the Middle East and Africa.
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At the time, Uber was not just one of the world's fastest-growing companies - it was one of the most controversial, dogged by court cases, allegations of sexual harassment, and data breach scandals. Eventually shareholders had enough, and Travis Kalanick was forced out in 2017.
According to Uber's 2019 to 2020 safety report, there were 101 deaths that occurred in 91 fatal Uber accidents. Most of these collisions (32 percent) involved at least one speeding vehicle. The second highest cause was from alcohol-impaired drivers (23 percent).
Controversial Labor PracticesUber has become a prime example of the gig economy at work. Its workers are not guaranteed a minimum wage, they have to supply and maintain their own vehicles, and have few if any benefits.
The hacker, who was eventually arrested and is in police custody, is said to have gained access to Uber's secure data through “social engineering,” which means manipulating or deceiving someone, often with email or phone calls, to gain access to personal or financial information.
The report revealed that Uber received a combined 5,981 sexual violence or assault allegations in 2017 and 2018 — 3,045 of which were in 2018. The reported categorized the offenses and noted that the sexual assaults (non-consensual sexual contact) fell into one of five categories: Kissing a non-sexual body part.
This is a story that spans three cities on two coasts and centers around one very memorable suspect, Arna Kimiai. Kimiai coughed on an Uber driver in March of 2021 and ripped off his mask. The incident was captured on video.
Nearly three years after driving an Uber around Kalamazoo, Michigan, and randomly shooting and killing six people, Jason Dalton was sentenced Tuesday to life in prison without parole.
Six people were killed, and two others were injured. Kalamazoo, Richland Township and Texas Township, Kalamazoo County, Michigan, U.S. Police detained a 45-year-old Uber driver, Jason Brian Dalton, in the shootings. He was subsequently charged with murder, assault, and criminal firearm use two days after the shootings.
The leaked records cover 40 countries and span 2013 to 2017, the period in which Uber was aggressively expanding across the world. They reveal how the company broke the law, duped police and regulators, exploited violence against drivers and secretly lobbied governments across the world.
A federal jury found Sullivan guilty last October on two felony counts related to a data breach at Uber in November 2016 that exposed data belonging to some 57 million customers and 600,000 drivers at the ride-sharing giant.
TfL cites “several breaches that placed passengers and their safety at risk” as the main reason for the revocation of the licence. Uber are certain to appeal the ruling and may continue operating throughout that process.
Its brand reputation score hit a low of -23.4 in 2018 following its worst year of controversies. And yet, Uber keeps coming out unscathed. Brand consideration has been on an upward trajectory going from a score of 4.9 in 2016 to 18.6 in 2022, according to YouGov data.
The bans often stem from Uber's lack of adherence to local regulations and its unfair competition with taxi services. Uber's biggest competitors in these countries include Lyft, DiDi Chuxing, Bolt (Taxify), Taxa 4x35, Yandex, GrabTaxi, MyTaxi, and DiDi Chuxing.
One of the biggest reasons for Uber's failure in China was its inability to navigate local regulations and market conditions. Chinese regulators placed significant barriers to entry for foreign ride-sharing companies, including requirements for local partnerships, data storage, and pricing structures.
Ride with confidenceThe Uber platform was built with safety in mind. Through incident prevention tools, insurance coverage, and technology that keeps you connected, we're dedicated to helping you move safely and focus on what matters most.
Underpaying DriversBy taking more than its fair share of the fares, Uber had underpaid its drivers all over the city for more than two years. Once the company was discovered, it agreed to pay restitution. The estimated payout per driver would be $900. Related: How much do Uber drivers make?