You've heard the saying before. “You need the right people in the right spots on the bus.” Jim Collins made it famous in Good to Great. But imagine your company really is a bus.
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First Who, Then What—get the right people on the bus—is a concept developed in the book Good to Great. Those who build great organizations make sure they have the right people on the bus and the right people in the key seats before they figure out where to drive the bus.