If you change or cancel your flight – or get bumped – airlines will often give you at least some of that money back in the form of a voucher or travel credits to put toward a future trip.
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You can't transfer the flight credit to anyone else to use nor can you refund it to cash or credit card. Flight credits are limited to redemption for the base fare and the associated taxes and fees. You can't use your flight credit for extras such as seats or bags or for charges associated with award travel.
Most often, a voucher or travel credit can be applied as payment toward the cost of a flight. If you choose to cancel a flight, most airlines will give you your money back in the form of a voucher or travel credit equivalent to the value of your ticket.
So the airline has offered you a voucher, which is perfectly legal, but you'd rather just have the cash. You'll need to proactively ask your airline for a cash refund in writing. The same goes for if you've booked through an online travel agency like Expedia. They are also covered under DoT rules.
Refundable fares are generally eligible for a full cash refund. Some tickets, including many basic economy fares, simply cannot be canceled. Some tickets can be canceled for a voucher refund, minus a cancellation fee.
While credits can be used on as many flights as needed until they're fully used, vouchers can be used only on one flight, with any leftover value going to waste.
Most often, a voucher or travel credit can be applied as payment toward the cost of a flight. If you choose to cancel a flight, most airlines will give you your money back in the form of a voucher or travel credit equivalent to the value of your ticket.
Canceling a nonrefundable fare will result in an eCredit for the full amount paid (minus any cancellation fees, depending on fare type and route). However, if you cancel a refundable ticket, you'll get the amount paid refunded back to your original form of payment.
You can get a full flight ticket refund only if you booked a refundable ticket. However, airline ticket refund rules vary from airline to airline. Thus, it is better to refer to the airline's website or contact it directly for possible airfare reimbursement.