Why am I not earning miles on United?

MileagePlus miles may not be earned on certain United and MileagePlus partner airline tickets. These include, but are not limited to: United tickets purchased and used in violation of United's Contract of Carriage, fare tariffs and the MileagePlus Program Rules. All free travel and all MileagePlus award travel.



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Earning on other airlines: When the ticket is issued by United (ticket number starting with 016), you'll earn miles based on the cost of the fare. But if your ticket is booked through one of United's partners, miles are awarded based on a calculation involving the price and class of the ticket and the flight distance.

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You can also earn PQP by redeeming MileagePlus miles for United or United Express award flights or by using one of our eligible co-branded credit cards for everyday purchases.

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Pay with Miles tickets are eligible for MQMs and MQSs. In addition, Pay with Miles tickets will earn mileage and MQDs for the portion of the base fare and carrier-imposed surcharges remaining that is paid in currency after miles are applied to the ticket total.

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While you might feel you're entitled to receiving the airline miles accrued when you pay for someone else's ticket, only the passenger can earn miles from flying. Frequent flyer programs will not award miles when the passenger's name doesn't match the name on the loyalty account provided at check-in.

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Basic economy tickets are ineligible for refunds and don't include seat selection. Economy Plus features standard economy seats with extra legroom. Standard economy includes seat selection and a free carry-on. All three economy classes charge for checked bags on domestic flights.

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If you purchased a basic economy ticket for United, it should be clearly indicated on your ticket or confirmation email. Look for the fare code - basic economy code for United is N. Are United Airlines' Mileage Plus points valuable enough to pay $50-100 extra for a long trip?

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1. American Airlines AAdvantage. Starting January 2022, American Airlines revamped its elite status program. Earning Loyalty Points from flying is relatively simple: If you earn an AAdvantage mile from flying, you'll earn a Loyalty Point.

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The Million Miler program, a part of the MileagePlus program, rewards members for extraordinary, long-term loyalty to United. Million Milers enjoy generous annual benefits and lifetime Premier® status.

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