Why are my photos not showing up on PhotoPass?

Disney PhotoPass ? Frequently Asked Questions If you are missing photos captured today, please allow up to 24 hours for your photos to appear in your Disney account. Expired photos will no longer be available in the system. Please see our Expiration Policy for further details.



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Disney PhotoPass photos, dining photos, attraction photos and other digital content in your account will expire 45 days from the date the photo was taken.

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What is this? While the basic Disney PhotoPass lets you view and then purchase individual pictures, Disney's Memory Maker works by allowing you to collect an unlimited number of PhotoPass pictures taken throughout the park and download all those photos directly to your phone or computer.

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Visit a PhotoPass Viewing Location inside of the Parks. If you notice while you are at a Disney Park that you have missing PhotoPass photos, head to the front of the park to find its PhotoPass viewing location. There you can speak with a cast member who can assist you with your missing photos.

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If you purchased the Disney PhotoPass downloads add-on option for your pass, all you need to do is link your valid Annual Pass to your Disney account and you're ready to visit the Walt Disney World theme parks and begin enjoying Disney PhotoPass Service.

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