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Why are you passionate about cabin crew?

Tip: You may answer along the lines of “My love for traveling and exploring will help me share my passion for adventure with others. I get to share my experience with like-minded individuals and help passengers relax and have a good time during their flight.”



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During the interview process it is important to show that you are knowledgeable about the airline industry and demonstrate that you possess the required qualities of a successful flight attendant. Be sure to talk about your previous customer service experience and any team work or problem-solving skills you may have.

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10 Samples of Longer and Specific Answers
  • “I am able to handle difficult customers/passengers well because I stay calm and try to understand their needs. ...
  • “I am good at thinking on my feet because I have experience in customer service. ...
  • “I have good people skills because I am a people person.


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“There are many qualities that make someone a good flight attendant. The top three are customer service, teamwork, and professionalism. Our primary job is to make sure the passenger has a good experience. Everything you do on a flight involves at least two, if not more team members.

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Example: It is important for cabin crew members to have excellent customer service skills, a calm attitude and the ability to multitask. Providing great customer service and remaining calm in challenging situations can make passengers feel safe and taken care of.

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Highlight your customer service skills.
Highlight your ability to provide excellent customer service and how these skills allow you to provide the best experience for passengers. Be sure to emphasize how you use your communication and problem-solving skills, empathy, and patients to be successful as a flight attendant.

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Opportunities to meet new people
Another great perk of being a flight attendant is meeting new, interesting people daily. Flight attendants work closely with passengers and get opportunities to talk to people from all over the world.

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Tips for dealing with the most difficult passengers during a flight
  1. Keep it on the down-low. ...
  2. Switch it up. ...
  3. Use distraction. ...
  4. Talk to a colleague. ...
  5. Show compassion. ...
  6. Stop serving alcohol. ...
  7. Answer questions. ...
  8. Be kind to parents.


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10 Qualities Essential For Cabin Crew
  1. 1 Communication. Communication is the key factor for cabin crew on any flight.
  2. 2 Teamwork. Teamwork is very important. ...
  3. 3 Situationally aware. ...
  4. 4 Patient. ...
  5. 5 Committed. ...
  6. 6 Emotional intelligence. ...
  7. 7 Punctuality. ...
  8. 8 Calmness. ...


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