Why can I not connect to Southwest Wi-Fi?

Have you tried clearing your cache? Also, you may want to try accessing it on both Chrome and Internet Explorer, sometimes it works better on one than the other. If your browser won't automatically open to the Southwest WiFi page, you can try typing in www.southwestwifi.com.



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To make sure the in-flight Wi-Fi remains stable, Southwest automatically blocks high-bandwidth applications such as Netflix, HBO Max, Zoom and Microsoft Teams.

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If the Inflight Entertainment Portal doesn't load automatically, type www.southwestwifi.com into the address bar. Select your entertainment and enjoy! Certain content may require downloading the Southwest app.

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Current Southwest aircraft have internet by Anuvu, while Viasat-equipped planes will begin entering the fleet in March. With two vendors providing connectivity in our fleet, we're introducing a new pricing model for onboard internet.

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Southwest Is A Safe Airline
They are a favorite among travelers looking for cheap flights without having to compromise on comfort or security. According to the most recent list of the world's safest airlines, Southwest was ranked in the top 15 airlines in the world in 2021, even beating out Delta, American, and United.

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In-flight Wi-Fi is notorious for being slow or intermittent, or sometimes both. The more connected devices, the slower the Wi-Fi speed. You're sharing the in-flight Wi-Fi connection with hundreds of other passengers yet have a fraction of the bandwidth of your home router.

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