It is only possible to delete your account when any outstanding payments have been paid. If you cannot delete your account, please contact our Support team.
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Bolt is Level 1 PCI Compliant and complies with payment card industry (PCI) standards by tokenizing all credit and debit card numbers processed through our checkout.
Sometimes, the order may be cancelled automatically due to the failed rider's payment method verification. Such cancellations also don't affect your activity score.