Why can't I use my Railcard?
Why can't I use my Railcard? If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital 16-25 Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.
What time is off peak for Railcard?
You can also buy discounted Off-Peak Day Travelcards to travel: At any time on weekends and public holidays. After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year.
Do Trainline railcards work on all trains?
Yes, your Railcard is accepted by all the Train Companies who operate Passenger Railway Services within England, Scotland and Wales. Railcards do not give discounts on Eurostar services, Charter services, and Heritage Railways unless state otherwise.
Can someone buy you a train ticket with their railcard?
The Railcard is for your use only, and provides discounts only on tickets bought for your own use.
How long does it take for Railcard to work?
If you have purchased a digital Family & Friends Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.
Why isn t my Trainline discount working?
If you have a Trainline discount code, you will need to redeem it just before the payment. Firstly, please make sure that when trying to use the code you are clicking on the link directing you to use your discount. Secondly, check that the booking you are trying to make does meet the criteria shown in the email...
Can I use Railcard anytime?
You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.
When can I not use Railcard?
You can use your Network Railcard to get discounts on tickets for travel from 10:00am Mondays to Fridays and at any time on Saturdays, Sundays and Public Holidays. Please note, the 10:00am Monday to Friday Network Railcard time restriction applies to all ticket types.
Do trains check railcards?
Do they always check Railcard? A: Yes. You must show your valid Network Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.
Can my friend use my Railcard?
The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder(s) can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.
Can I use my Railcard on the day it runs out?
Yes. Your Railcard is valid up until and including the date shown on your Railcard.
Can you only use Trainline Railcard on Trainline?
Yes. Although your Railcard will live in your Trainline App, it can still be used with tickets bought elsewhere.
Why does Trainline not apply my Railcard?
Why wasn't my Railcard discount applied? Railcards offer you up to 1/3 discount on your train tickets, but discounts won't be applied in the following scenarios: The Railcard does not apply to the route you're travelling on. For example, the Network Railcard is only valid for journeys in the South East of England.
Can I use my Railcard at 9am?
You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.