Why did I get Group C on Southwest?

In an effort to avoid the Boarding Group C, Southwest recommends checking in right at 24 hours before the scheduled departure time, as the boarding position is assigned by the check-in time. If you happen to miss the early hours of the check-in window, passengers can purchase an upgraded boarding position.



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Southwest follows an open seating style, meaning there are no assigned seats. You'll be assigned a boarding group (either A, B, or C) and position (1-60+) upon check-in, which determines your boarding order. Once on board, you choose your seat. If you're last to board, you likely won't get to sit with your family.

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On Southwest it is an open seating policy meaning you can sit in any open seat. With B1 you should have no problem getting a window or aisle at mid cabin or towards the back of the plane.

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A Southwest boarding group (either A, B, or C) and position (1-60) will be assigned to you at check-in and it'll be printed on your boarding pass. Group A boards first, then group B, and afterwards group C. If you end up with A1, then it's your lucky day — you'll likely get to be the first passenger on the plane.

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Yes, A45 is a very good number. No worries. There may be 44 people ahead of you but probably less.

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Southwest boards by boarding group, with groups A and B often getting the best seats.

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At Southwest, we let you sit where you like. We don't assign seats on our flights, so feel free to sit in any available seat once you board the plane. We have a quick, easy, and efficient boarding process. Look at your boarding pass to find your assigned boarding group (A, B, or C) and boarding position (1 - 60).

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Boarding groups To simplify the boarding process, we board all customers by group. You can find your group number on your boarding pass. Your group depends on whose traveling, your ticket and your MileagePlus status.

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A Southwest boarding group (either A, B, or C) and position (1-60) will be assigned to you at check-in and it'll be printed on your boarding pass. Group A boards first, then group B, and afterwards group C. If you end up with A1, then it's your lucky day — you'll likely get to be the first passenger on the plane.

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C - Business Class. D - Business Class Discounted. E - Shuttle Service (no reservation allowed) or Economy/Coach Discounted. F - First Class.

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Purchase a Business Select fare or upgrade to Business Select: Customers who purchase a Business Select fare will get guaranteed A1-A15 boarding. If a Customer did not originally purchase a Business Select fare but wants guaranteed A1-A15 boarding, they can upgrade their flight to Business Select.

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As such, we do not publish flight loads. If for any reason you're uncomfortable traveling in the current environment and would like to discuss the flight load of your upcoming flight, we strongly encourage you to reach out to our Customer Service Department via any of the options below. Email here.

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Overselling a flight can occur because of weight restrictions and aircraft type changes. We don't overbook as part of our philosophy of Customer-friendly policies. Will I be compensated for an oversold flight? When appropriate, we'll offer compensation when a flight is in an oversale situation.

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Southwest Airlines has long argued that its unassigned seating policy is popular with passengers and facilitates speedier boarding. That means planes spend less time at the gate and more time in the air generating Southwest money. Over the years, the airline has tinkered with the no-system boarding system.

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Re: Saving Seats Unfortunately, there's no policy to enforce. Officially, Southwest has no policy for or against seat saving, and in practice actively allows it. Reps will even suggest that passengers save seats for later boarding companions.

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Up to two adults traveling with a child six years old or younger may board during Family Boarding, which occurs after the “A” group has boarded and before the “B” group begins boarding. There should be enough open seats to enable the child to sit next to at least one accompanying adult.

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Southwest Airlines reviews Skytrax, which publishes certified airline ratings, gives Southwest a rating of 4 out of 5 stars based on the quality of its staff and service, including cabin comfort and cleanliness, additional charges, in-flight food and beverages, and customer interactions.

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