Why did my Uber driver ask for my ID?

Rider Identity Verification was developed by Uber to protect drivers from bad actors on the platform.



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Uber and Lyft provide rides to drivers and in exchange get a portion of what riders pay for the trip. Uber verifies identity to ensure that the driver who picks you up is the person they hired and screened. They also use the verification to prevent identity theft. Does Uber or Lyft ask for an ID?

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When picking up riders, if you feel they are underage, you may request they provide a driver's license or ID card for confirmation. If a rider is underage, please do not start the trip or allow them to ride.

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This is to help keep the Users and App safe for everyone. For this reason, to help verify that your account is yours, and is not being used by other people, we may occasionally ask you to take a real-time photo of yourself before you go online.

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Asking your driver what your name is would be fine except for one thing: a passenger's name is the only piece of information a driver has to be sure they've picked up the right person. A passenger's name is the only piece of information a driver has to be sure they've picked up the right person.

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However, using a fake name may violate the terms of service agreement and can result in account suspension or termination. Additionally, providing false information to Uber may also be illegal in certain jurisdictions. It's recommended to use your real name when creating an Uber account to avoid any issues.

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Every Uber driver knows the same information about each of their clients: their name, location, preferred car type(s), phone number(s) and interactive ratings—that is, how they've rated their past drivers, and how those drivers have rated them.

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However, there are times when we may need to remove access without warning, such as when: We receive reports or information that require immediate review for legal or safety reasons. We conclude that a driver or delivery person has engaged in unlawful or fraudulent behavior.

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A driver or delivery person can lose access to their account for: Discriminating or making offensive remarks on the basis of race, color, disability, gender identity, marital status, pregnancy, national origin, age, religion, sex, sexual orientation, or any other characteristic protected under relevant law.

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Uber, Lyft and several other ride share systems use GPS tracking devices from a trusted dealer such as GPS Leaders to track the driver's location and also follow the rider. They also install the accelerometers to determine how fast the drivers corner, start and stop.

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If you've uploaded a photo, they can see it when you request and during a ride. When the ride is complete they can't see your info. The importance of uploading a photo is that both you and the driver can verify that the correct ride is given to the correct passenger.

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Your verification steps
  1. Once you're matched with a ride, you'll receive the driver's photo and their name, the vehicle make, model and registration number.
  2. You'll also be sent this vehicle information via a push notification with instructions to check these details before you hop into your ride.


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Uber will never block your ID without any reasons. You must have tried cheating on Uber by accessing with multiple ID's from a single device to get free rides. Or you must have violated any policy of theirs.

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Red flags are warning signs that should serve as alarms for anyone planning to use the services of an Uber driver. If a driver does not have feedback, cancels a ride, does not show up in an identifiable car, or is disrespected or rude to a rider, that is an alarm.

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Yes, you can delete your account and create a new one. However, you will need to use a unique email and phone number for the new Uber account.

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However, if you are rejected from Uber, people don't often realize. So, if you apply to Uber and you don't hear from them after 10 business days, it's a good idea to send the company an email. With Uber, you can also sign in and look at your profile to see your status.

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To help verify that your account is yours, and is not being used by other people, we may occasionally ask you to take a real-time photo of yourself before you go online.

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To update your name, email, phone number, or password for your Uber rider account:
  1. Open the app menu and tap “Settings.”
  2. Tap the bar that displays your name, phone number, and email.
  3. Tap the detail you want to change and enter the updated information.
  4. Make your updates and click “Save.”


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The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience.

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Whenever possible, sit in the back seat, especially if you're riding alone. This helps ensure that you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space.

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Riders and drivers can record audio through their app to help encourage safe, comfortable interactions on trips. By giving them this control, Uber empowers its users to monitor and report uncomfortable situations.

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No, Uber nor Lyft allows aliases to be used. Drivers, as well as riders, must use their real names, as part of building a trust and accountability in the community.

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