Why did Uber ask for my ID?

Uber and Lyft provide rides to drivers and in exchange get a portion of what riders pay for the trip. Uber verifies identity to ensure that the driver who picks you up is the person they hired and screened. They also use the verification to prevent identity theft.



People Also Ask

Uber and Lyft provide rides to drivers and in exchange get a portion of what riders pay for the trip. Uber verifies identity to ensure that the driver who picks you up is the person they hired and screened. They also use the verification to prevent identity theft. Does Uber or Lyft ask for an ID?

MORE DETAILS

We do this to help keep our users safe, and to help prevent others from using your account. How does Uber verify my account and/or identity? We may verify your account and/or identity in various ways. In some countries, Uber allows riders to provide their ID number and/or take a photo of their identification card.

MORE DETAILS

If the real-time photo is of you, or a substitute you have already appointed and told us about, your verification should go smoothly and you'll be able to go online. The review usually only takes a few minutes to complete.

MORE DETAILS

Most common reasons for rejection. Background Verification Failed: Uber and Lyft will reject you for any issues with the background verification. If the timing of your charge falls outside their stated guidelines, pending issues and arrests without convictions are causes the rejection.

MORE DETAILS

To help verify that your account is yours, and is not being used by other people, we may occasionally ask you to take a real-time photo of yourself before you go online.

MORE DETAILS

Uber/Lyft/TNC drivers are contractors. We are all free to refuse any trip we want. The only reason we can't refuse is discrimination. “I'm not going to drive you because you're black” is discrimination.

MORE DETAILS

If the investigation confirms the behavior, the rider could be banned for life, according to an Uber spokesperson. The company has deactivated riders in the past based on similar guidelines but said that it's making the rules public now in an effort to be transparent and build trust between riders and drivers.

MORE DETAILS

24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.


MORE DETAILS

How to delete your Uber account: An easy step-by-step guide
  1. Open the Uber app and tap the menu icon (the three bars) at the top left.
  2. Tap Settings
  3. Go to Privacy
  4. Tap Delete Your Account at the bottom of the screen. After you hit delete your account will be deactivated.


MORE DETAILS

Uber Rider Identity Product Evolution. Rider verification on our platform has been live since 2016.

MORE DETAILS

Uber recommends that their drivers use a dashcam that records both the road and the interior of the car, providing footage of both the road and passengers. This can help protect the driver in case of accidents or false allegations by passengers.

MORE DETAILS