Why does my Uber ride require a code?

Whether it's because of a busy location or a late night, we've heard from drivers that it's sometimes hard to verify that you're picking up the right rider. That's why we're introducing PIN verification. You may need to enter a PIN from your rider before you can start a trip in the app.



People Also Ask

During the sign-in process, you can receive a verification code via text message or phone call:
  1. On the screen where you would enter your verification code, tap “I didn't receive a code.”
  2. Select “Resend code via SMS” or “Call me with Code.”
  3. Enter the 4-digit code.
  4. Enter your password to finish signing in.


MORE DETAILS

How to bypass Uber SMS verification?
  1. Use virtual phone numbers.
  2. Use temporary email/phone numbers.
  3. Use third-party verification apps.


MORE DETAILS

Short answer: If you've requested a trip or told us you need a car within 24 hours of signing up, we'll verify your account within 1 business hour. You'll receive an email and an SMS when your account has been verified.

MORE DETAILS

If you don't want to use your personal phone number to sign up for Uber, you can use any of the below methods to open a new Uber account: Method 1: Use a virtual phone number. Method 2: Use a temporary number. Method 3: Use Friends/ family member's number.

MORE DETAILS

24/7 customer support
  1. Tap Help in the app menu.
  2. Find the topic matching your concern.
  3. Let us know how we can help.


MORE DETAILS

Uber's 2 step verification is an optional feature that adds an additional layer of security to your Uber account upon login. It will ask you to input a one-time authentication code in addition to your Uber account password.

MORE DETAILS

Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.

MORE DETAILS

We all know that not everyone is comfortable using a phone or an app to call an Uber, Uber CEO Dara Khosrowshahi said during the showcase. Like my mother-in-law and for her, we have a product that's incredibly easy to use. Customers can request a ride by dialing 1-833-USE-UBER.

MORE DETAILS

Uber doesn't have email support. You can contact them by their app.

MORE DETAILS

Uber will never call, text, or email you to request your password, verification code, or banking details, so be cautious of anybody contacting you this way and asking for this information. And never add someone else's credit or debit card to your account.

MORE DETAILS

No. Everything is routed through the system so that yours and the driver's numbers are kept private. Ever lost something in an Uber and called the driver only to get an uber voicemail? That's because you only have access to the driver before and during the ride temporarily.

MORE DETAILS