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Why doesn t my contactless work on the bus?

The card has expired. The card is not contactless enabled (look for the logo). The card is damaged and cannot be read by the card reader.



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You'll be charged the Single fare to the end of the journey of the bus you were travelling on - so please remember to 'Tap off'!

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How to use OMNY on a bus. Tap your contactless credit or debit card, smartphone, or wearable device at the OMNY reader as you enter. On local, limited, and express buses, you must enter and use the reader at the front door. On SBS buses, enter at any door and use the reader there.

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Just tap the blue card reader with your device (iPhone or Apple Watch) when boarding the bus. There is no need to wake or unlock the device, open an app or use Face ID or Touch ID, easy and quick!

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Payments may be declined because: Your bank has declined a previous transaction and your card/device is blocked. Your bank hasn't approved the transaction. The card has not had a chip and PIN transaction for a period of time.

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Simply use your contactless credit or debit card, smart phone, wearable device, or an OMNY card to tap and go. OMNY will eventually combine fare payments and ticketing across subways, buses, paratransit, and commuter rail.

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