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Why is First bus not accepting my card?

Your card may be or is due to expire and has been replaced by your card issuer. Your card may have recently been replaced by your card issuer but not yet activated. Your card may have been reported as lost or stolen and been cancelled by your card issuer.



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Pay for transit at a fare gate Make sure your device is turned on (it doesn't need to be connected to the internet). As you approach a fare gate or board a bus, do one of the following: On an iPhone with Face ID: Double-click the side button, then glance at iPhone to authenticate with Face ID, or enter your passcode.

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An unused ticket can be requested for a refund or used as a flight credit for future use. However, there are two types of unused airline tickets: The airline has canceled the flight. The business traveler has canceled the ticket voluntarily.

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General refund policy If your ticket was purchased in the last 24 hours, it may qualify for our 24-hour booking policy. Credit card refunds will be processed within seven business days of the request.

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Paying with contactless is a simple and secure way to pay for tickets without cash. One tap of your contactless card, Apple Pay (now with Express Mode) or Google Pay and you're aboard and ready to go, no need to worry about having the right change.

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