Why is JetBlue better than Delta?

JetBlue is our choice as the better airline for fewer extra fees. On average, you can expect to be charged $39 for a checked bag, overhead carry-on bag and a selected seat on a typical one-way fare on JetBlue. By comparison, Delta charges an average of $45 for these same features.



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JetBlue succeeded because of its cost advantages and no-nonsense approach to business. The company adopted aggressive cost cutting by doing away with most of the frills other airlines provided (which only increased their cost and did not improve customer value) without compromising on quality or comfort.

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Based on the 2023 J.D. Power North America Airline Satisfaction Study, JetBlue ranked highest in customer satisfaction in the first/business class segment for the second consecutive year. It also ranked in the top three for its premium economy and economy offerings.

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Their planes are well taken care of and they have great in-flight entertainment, with lots of viewing options, with screens on the backs of seats in most of their planes. But these perks come with a price because as you'll see in the cons section, Delta is a higher-cost airline. Ready to book your next flight?

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JetBlue Offers Superior Comfort in Economy In addition, you'll get some of the widest seats available on domestic airlines and better than average legroom.

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JetBlue Airways, like Southwest, got its start as a low-cost airline. Unlike Southwest, however, JetBlue never operated a stripped-down selection of amenities, instead offering some of the perks once only associated with legacy carriers.

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JetBlue has received praise in the past for being among the most punctual US airlines. However, it has repeatedly ranked behind other carriers like Delta Air Lines, American Airlines, and, yes, United Airlines. According to a 2022 study done by WalletHub, JetBlue scored just 16.52 points out of 50 for reliability.

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Do any JetBlue fares include free checked bags? Yes, some passengers get the first checked bag for free, depending on where they fly. Blue Plus tickets include one free bag within the U.S., Latin America and the Caribbean. All fares between the U.S. and U.K. or Europe, except Blue Basic, include one free checked bag.

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JetBlue Airways is Certified as a 3-Star Airline for the quality of its airport and onboard product and staff service.

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