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Why is Lufthansa struggling?

The beginning of 2023 has been turbulent for Germany's Lufthansa Group. In February, it was hit by a catastrophic IT failure that caused widespread flight cancellations across the six airlines it owns. Construction work damaged telecoms cables in Frankfurt which led to the collapse of the company's network.



As of 2026, Lufthansa is navigating a complex recovery period defined by high operational costs and structural inefficiencies. While the broader aviation industry has rebounded, Lufthansa has faced a sharp decline in operating margins, which narrowed to approximately 4.4% recently due to persistent labor disputes and rising staff expenses. The airline is also grappling with significant supply chain disruptions; specifically, delays in Boeing aircraft deliveries have stalled its fleet modernization plans, forcing it to keep older, less fuel-efficient planes in service. Additionally, "softness" in the competitive transatlantic market—traditionally a major profit center—and the massive capital expenditure required for its "Allegris" cabin retrofits have pressured its bottom line. To counter this, the group is currently undergoing a massive structural overhaul to streamline its nine passenger brands and reduce its workforce by several thousand positions.

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The COVID-19 pandemic has left the aviation industry grappling with reduced demand, travel restrictions, and an uncertain recovery timeline. These factors have severely impacted Lufthansa's operations, resulting in significant financial losses.

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What caused Lufthansa's IT systems failure? Lufthansa has blamed the IT failure on construction work in the city of Frankfurt which damaged several of Deutsche Telekom's fibre optic cables.

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Frequent travelers give the airline an average rating of 7.3/10.

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I would say that Lufthansa would be marginally better than Delta but you may not notice that much of a difference in Economy - if the choice is between a Delta flight using FF miles or paying cash on Lufthansa then I'd probably stick with Delta although using FF miles for an economy seat isn't always the best use of ...

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BERLIN, June 25 (Reuters) - Lufthansa (LHAG.DE) does not expect its global airline operations to return to normal until 2023 after staff shortages and booming demand amid the lifting of COVID-19 restrictions forced it to cancel some flights, Die Welt newspaper reported on Saturday.

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24 March 2015; Germanwings A320-200; D-AIPX; flight 4U9525; near Barcelonnette, France: The aircraft was on a scheduled international flight from Barcelona, Spain to Düsseldorf, Germany.

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The airline with the highest percentage, 3.69%, was Lufthansa - 2,521 flights were cancelled out of a total of 68,306. Eurowings, a Lufthansa subsidiary, was fourth with a percentage of 2.47%. Between these two airlines were SAS (3.4%; 812 cancelled flights) and KLM (2.64%; 628 cancellations).

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Lufthansa has received 5-Star Airline certification from the independent rating agency, Skytrax. For this award, the travel comfort and service quality provided by Lufthansa were examined and assessed. The result is a great honour for us: Lufthansa is Europe's only 5-Star Airline.

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Between them, Lufthansa's hubs offer passengers a vast array of flight options, making the airline a preferred choice for both business and leisure travelers. As a member of the Lufthansa Group, Lufthansa Airlines is part of one of the largest airline conglomerates globally.

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Lufthansa's newest business class is so fresh that it's operating on a few flights only. However, if you can find them, they're worth taking. Not only is the seating configuration better — allowing those with a window to access the aisle without clambering over a neighbor — its seats are also larger.

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On short flights, up to 30 minutes, we will welcome you with our Lufthansa chocolate. If you are on a somewhat longer flight, up to 60 minutes, you will also receive a free bottle of mineral water.

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While ground services are roughly the same as Economy, Lufthansa has aimed to make the Premium Economy experience in the air an upgrade over economy in many ways–a larger, more comfortable seat with more recline, comfier pillows and blankets, an amenity kit, and upgraded meals are all part of the Premium Economy ...

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If your delayed flight meets the criteria for compensation, Lufthansa must provide you with the following: up to 250 EUR per person; All flights under 1,500 km. up to 400 EUR per person; flights between 1,500-3,500 km (or flights that are over 1500km in the EU) up to 600 EUR per person; flights over 3,500 km or more.

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Lufthansa Flight 540: The Story Of The Boeing 747's First Fatal Accident. The crash is also the deadliest to have taken place on Kenyan soil. Today marks 48 years since the crash of Lufthansa flight 540 near the Kenyan capital city of Nairobi.

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Yes, Emirates is definitely better than Lufthansa, especially when it comes to customer service and flight amenities. When flying with Emirates, passengers can expect to experience one of the most luxurious flight experiences.

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