Why is Monzo not charging TfL?

Make sure you have enough balance to cover these as failed charges will result in your card being blacklisted by TfL until they can be cleared. This is not a Monzo specific issue, but rather just a result of the way TfL batch up contactless card charges and does not present charges during the weekend.



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The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.

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You can pay any unpaid fare through your TfL online account or by phoning TfL on 0343 222 1234 (call charges apply).

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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 7:00-18:00 Monday-Friday and 12:00-18:00 Sat-Sun and bank holidays. No charge between Christmas Day and New Year's Day bank holiday (inclusive). The easiest way to pay is by setting up Auto Pay.

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Total debt (including leases) decreased in the quarter from some small maturities of existing borrowing, which have been refinanced. Our Budget for 2023/24 is to deliver an operating surplus of £79m, demonstrating our achievement of financial sustainability.

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Choose from one of the following three options to lodge a formal complaint:
  1. Make a complaint online.
  2. Phone: 0343 222 2222 (TfL call charges) International : +44 343 222 2222. Textphone: 020 7649 9123 if you have impaired hearing. ...
  3. Write to: Customer Services Manager. Congestion Charging.


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London road user charging In the normal course of events both you and TfL will have to comply with any decision made by the tribunal. If you disagree with our decision to reject your representation, you have the right to appeal to the tribunal.

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Decision to prosecute TfL will therefore only prosecute if: a) The evidence shows that there is a realistic prospect of conviction; and b) It would be in the public interest and in the interest of justice to prosecute.

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Charges if you don't touch in and out If you don't touch in and out, we can't tell where you've travelled from or to, so your journey will be incomplete. Maximum fares don't count towards capping. If you don't touch in, you may be charged a penalty fare.

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