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Why is my Delta flight not eligible for SkyMiles?

Effective for tickets purchased on or after December 9, 2021 for flights departing on or after January 1, 2022, Basic Economy tickets are not eligible to earn miles in the SkyMiles Program or earn credit towards Medallion Status. No miles are earned for Award Travel.



There are several common reasons why a Delta flight might be ineligible for SkyMiles accrual. Most frequently, it is due to the fare class purchased; certain deeply discounted promotional fares, group travel rates, or "Basic Economy" tickets (depending on the specific program rules at the time of booking) may not earn miles. Additionally, Award Travel tickets—those booked using SkyMiles—do not earn additional miles on the flight itself. If the flight was a codeshare operated by a partner airline that is not a SkyTeam member, or if the ticket was not issued under the "DL" flight code, it may not qualify. Another possibility is that the ticket was purchased through a specialized consolidator or as part of a highly discounted vacation package that explicitly excludes mileage credit. It is also vital to check if your SkyMiles number was correctly entered into the reservation before departure; if it wasn't, you can usually request "missing credit" up to nine months after the flight, provided the fare was eligible. Lastly, if you are already earning miles for the same flight in another airline's loyalty program, you cannot "double dip" and earn SkyMiles for it as well.

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Delta makes it easy to request mileage credit for past flights using an online form. All you need is your SkyMiles account number, ticket number and flight information. To access the form, log in to your Delta SkyMiles account, go to your profile, click My SkyMiles and then click Request Mileage Credit.

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*Most, but not all paid tickets earn miles. Ticket price eligible to earn miles includes base fare and carrier-imposed surcharges, but excludes government-imposed taxes and fees. **Terms apply. All SkyMiles Program rules apply.

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You can request miles for eligible flights if it's been at least 3 days since you completed travel. We'll reply to the email address in your account.

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Delta SkyMiles deals For example, in the past, Delta has offered: Round-trip flights to Caribbean destinations starting at just 11,000 SkyMiles. Round-trip tickets to some major European cities starting at just 22,000 miles. Round-trip flights to Asia starting at just 30,000 miles.

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As a SkyMiles Member, earn miles to use for flights and upgrades, plus enjoy Member-only offers, CLEAR® preferred pricing and more. Join today for free.

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And that's why they're, predictably, so hard to come by. So, can you simply ask for one and get it for free? No, not really — not even if it's your honeymoon. But in some cases, you may be able to ask to pay for an upgrade, which you can do from booking till boarding.

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Can I change a Delta Basic Economy ticket? Delta Basic Economy tickets cannot be changed and you are not entitled to a refund if you cancel your ticket after an initial 24-hour risk free period right after you book your ticket. You cannot upgrade your ticket later either, even with SkyMiles Medallion status.

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It is possible to ask for an upgrade at the airport gate, even if you have already checked-in online and booked a seat. You can ask if any upgrades are available, but when you get to the gate there will be a flat screen monitor overhead that will show you the status of upgrades and standby passengers.

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SkyMiles is more than just a frequent flyer program, it is a loyalty program. With SkyMiles partners, get closer to your next adventure by earning miles with the everyday products and services you enjoy. Earn miles on dining out, overnight stays, rideshares, shopping sprees and more with the brands you love.

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Under the SkyMiles Mileage Expiration policy, miles do not expire. Delta reserves the right to deactivate or close an account under the following circumstances: Fraudulent activity occurs. A Member requests an account closure.

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