Why is my Marriott Bonvoy reservation not showing up?

Possible reasons you cannot see your Reservations in your Marriott Bonvoy® Account: Your Reservation(s) was/were booked through a Third-Party (e.g. Expedia, Travelocity, Priceline etc.) Website and does not have your Marriott Bonvoy® Number, so it will not appear under your Upcoming Reservations.



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ASK FOR A VERBAL AND E-MAILED CONFIRMATION NUMBER. Just like with an airline confirmation, you can find your reservation via confirmation number on your hotel's website more than likely. If anything, you can always call to have your reservation confirmed with the confirmation number.

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Yes, Marriott Bonvoy® Points can expire. Marriott Bonvoy® Members must remain active in the Marriott Bonvoy® Loyalty Program to retain Points they accumulate. If a Member Account is inactive for twenty-four (24) consecutive months, that Member Account will forfeit all accumulated Points.

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  • Member status. Stay 0 - 9 nights/year. view benefits.
  • Silver Elite. Stay 10 nights/year. VIEW BENEFITS.
  • Gold Elite. Stay 25 nights/year. VIEW BENEFITS.
  • Platinum Elite. Stay 50 nights/year. VIEW BENEFITS.
  • Titanium Elite. Stay 75 nights/year. VIEW BENEFITS.
  • Ambassador Elite. Stay 100+ nights/year + $23,000+ USD Annual Qualifying Spend.


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Just like a can of beans in your pantry, Marriott Bonvoy points have a shelf life. Your points won't expire overnight, but they aren't going to be in your account forever unless you keep your account active and in good standing.

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Offers booked directly on Marriott booking channels, such as marriott.com, are eligible for Marriott Bonvoy? points. Offers booked through most third-party online retailers, such as Expedia, Booking.com and Priceline and select travel agent offers do not qualify for Marriott Bonvoy? points.

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It can sometimes take a few days for the booking site to communicate your reservation details to the property. If your reservation still isn't showing up after this time or your stay is scheduled sooner than that, the booking site will be able to assist you.

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A booking confirmation email is an electronic message sent by the hotelier to ensure guests that their room reservation has been accepted. The confirmation email for a hotel reservation is critical and should be sent straight after a guest completes their booking.

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How much are 25,000 Marriott Bonvoy points worth? At 0.7 cents per point, 25,000 Marriott Bonvoy points are worth $175. If you get a value of 0.9 cents per point, 25,000 Marriott Bonvoy points translate to $225.

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