Why is my TfL travel charge 10p?

browse. When you use your HyperJar card for travel, such as with TFL, you may notice a charge of around 10p. This is called an authorisation charge, and this is how the travel companies check that your card is valid before taking the full amount of the fare.



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When using your card via contactless, Apple Pay or Google Pay, customers are sometimes charged 1p or 10p as part of an authorisation check. Companies issue this authorisation check to ensure the card is valid and has funds available.

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You can also contact TfL in the following ways: Visit the TfL Help and Customer Support page. Email your query via: https://tfl.gov.uk/help-and-contact/ If you need urgent assistance from Transport for London, you can also call the 24-hour travel information helpline 0343 222 1234 (service and network charges may apply ...

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If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.

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Choose from one of the following three options to lodge a formal complaint:
  1. Make a complaint online.
  2. Phone: 0343 222 2222 (TfL call charges) International : +44 343 222 2222. Textphone: 020 7649 9123 if you have impaired hearing. ...
  3. Write to: Customer Services Manager. Congestion Charging.


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A cap limits how much you pay for all your journeys in one day or week. You can make as many journeys as you like and when all your fares add up to a certain amount, we won't charge you more (your fare is automatically capped).

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The charge will usually be applied to your account within 3 days of travel. A single charge will be made for each day travelled, as TfL calculates your fares for all your journeys across each day. Find out more about TfL's contactless card service.

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Travel free on bus, tram, Tube, DLR, London Overground and Elizabeth line. You can travel free on TfL services with your Older Person's Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. If you have a Disabled Person's Freedom Pass, you can still travel at any time on our services.

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It's more than 50% cheaper than buying a paper Travelcard or single tickets with cash. Oyster cards have a daily price cap – once you reach this limit, you won't pay for any additional journeys (excluding Thames Clippers River Bus where there is no capping).

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Daily cap. A daily cap is calculated over 24 hours for pay as you go journeys that start at 04:30 and end on 04:29 the next day.

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Oyster and contactless payment cards For most people travelling around London, the cheapest way to get around is by using an Oyster or contactless payment card. An Oyster card is a smart card you can use instead of paper tickets, available on buses, Tubes, trams, rail, DLR and some river services.

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If you have been injured while on a Transport for London service and believe negligence is the cause you may be eligible to make a TFL accident claim for compensation. London River Services, London Trams, TFL Rail, London Dial-a-Ride and the Emirates Air Line cable car link across the River Thames.

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Why do I have a £0.10 charge from Transport for London (TfL)? When you use your Starling card on public transport (like TfL) - they'll do a card check, which will show a small payment of £0.10. They'll update the amount once they work out your fare after a few days.

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London road user charging The zone operates across all London boroughs and the City of London. The M25 is not in the zone. Even if you make a short trip inside the zone using a vehicle that doesn't meet the ULEZ emissions standards, you need to pay the £12.50 daily charge. This includes residents of the ULEZ.

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