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Why is my Uber asking for a code?

You may need to enter a PIN from your rider before you can start a trip in the app. This helps you verify that the right rider is getting into your car, and it allows both of you to travel with more peace of mind. On certain trips, riders will tell you a unique 4-digit PIN.



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This is to help keep the Users and App safe for everyone. For this reason, to help verify that your account is yours, and is not being used by other people, we may occasionally ask you to take a real-time photo of yourself before you go online.

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Double-check that you are entering only the 10 digits of your phone number without adding any extra characters or digits. Ensure that you are connected to a WiFi network or have a stable network connection that allows you to receive text messages.

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Short answer: If you've requested a trip or told us you need a car within 24 hours of signing up, we'll verify your account within 1 business hour. You'll receive an email and an SMS when your account has been verified.

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Short answer: It can take a bit longer during really busy periods, like before a long weekend. If you've requested a trip or told us you need a car within 24 hours of signing up, we'll verify your account within 1 business hour. You'll receive an email and an SMS when your account has been verified.

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If you are requesting to reactivate an existing account, we can help. We'll need a screenshot of the phone number you'd like to use from your phone's device settings, along with your name and email address. This information is requested to ensure the security of your account.

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Uber's 2 step verification is an optional feature that adds an additional layer of security to your Uber account upon login. It will ask you to input a one-time authentication code in addition to your Uber account password.

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It includes a four-digit code, and even asks you to reply “STOP” to opt out. Remember, Uber will only send you a text message with a verification code if you're registering with the app for the first time, or if you've signed into the Uber app on a new device.

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To get started, download the Uber Driver app. Once you have created an account and uploaded the required documents, it will take up to 72 hours for these to be reviewed and verified.

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Uber's 2 step verification is an optional feature that adds an additional layer of security to your Uber account upon login. It will ask you to input a one-time authentication code in addition to your Uber account password.

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Uber will complete a verification of the ID and also check that no other account is associated with that document. In some countries, Uber may also allow riders to take a photo of themselves to help verify their account.

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Uber Eats will never call, text, or email you to request your password, verification code or banking details. Please be cautious of anybody contacting you for this information.

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