Why is my Uber cash out not going through?

You may be unable to cash out if: You are attempting to cash out more than the weekly maximum. Your bank is still processing a previous cash out. Your account has been active for less than two weeks since your first delivery and/or you have completed fewer than 25 deliveries via the Uber Driver app.



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With instant cashouts, available balance is deposited to your debit card or eligible bank account. In most cases this transfer is instant. This transfer can take up to 3 business days, and the exact timeline depends on your bank. To view your earnings statements, visit wallet.uber.com.

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If you select Instant as your option, your funds should arrive in minutes*. Otherwise, if you choose Next-day cash out before 3:00 pm local time, Monday-Friday, the funds should arrive within one business day*.

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Authorisation holds are temporary If you see a 'pending' amount on your account and are wondering what it is, there's no need to worry – these temporary holds are immediately voided by Uber. These are used to verify your account and help protect against fraud.

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Uber support is offered to existing riders using the Uber app and users who order delivery with Uber Eats. Uber support is available in the Uber app and at help.uber.com.

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Uber support is available in the Uber app and at help.uber.com.

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Need cash faster? You also have the option to cash out your available earnings anytime — up to 5 times per day!

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Any Uber Cash that wasn't purchased is non-refundable. This includes promotional credits earned and amounts received from Uber Support. If you have unused Uber Cash from a purchase, you may be able to request a refund.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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How long does it take to access my money? If you're loading earnings to your debit card, in most instances you'll receive your cash right away. If you're transferring earnings to a bank account, processing times can vary depending on your bank. Some banks may take a few days to make your funds available.

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