Why is my Uber rating not going up?

Your rating is the average of your last 500 trips. If you want to help improve your rating, drivers have shared some of the top reasons they hand out fewer stars: Pack it in, pack it out: Drivers shouldn't have to clean up after you. Always make sure to take your trash and any other belongings with you.



People Also Ask

Remember, your rating is based off of your last 500 trips, so even if you start upping your Uber etiquette right away, it will take some time for the number to change.

MORE DETAILS

If you're between a 4.7 and 4.79, you're a solid passenger, but you may have a slightly questionable history.

MORE DETAILS

If you're between a 4.6 and 4.69, I hate to say it, but you may be a bad passenger. We are now reaching the bottom of the barrel in terms of ratings, as almost all ratings seem to be between 4.5 and 5.0. If you're in the 4.6 range, you might not know it, but you may be a bad passenger.

MORE DETAILS

Top tips: How to get a better Uber rating
  1. Keep your car clean. This one's fairly obvious — nobody likes riding in a dirty car. ...
  2. Make each journey a nice experience. A clean vehicle counts towards a good first impression. ...
  3. Offer in-car extras. ...
  4. Pick the best route. ...
  5. Keep your phone updated. ...
  6. Keep chat to a minimum.


MORE DETAILS

What is a Good Uber Rider Rating? Any rating above 4.7 is good to excellent. While a 5 star rating is the best you can get, it is virtually impossible to maintain. Drivers try to rate honestly, but sometimes you get the short end of the stick and catch them on a bad day, or do something they might not like.

MORE DETAILS

In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same. Ratings are optional for riders.

MORE DETAILS

All Uber and Lyft passengers are rated between 1 and 5 after their ride.

MORE DETAILS

The basics of ratings After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous.

MORE DETAILS

A 4.5 rating for a driver is very low. Low enough that they risk being deactivated if it doesn't at least fluctuate above 4.6. Low enough that a driver with a 4.5 rating cannot qualify to accept SELECT requests.

MORE DETAILS

Four Uber drivers revealed why some passengers might have lower ratings than they expected. Obnoxious friends, slammed doors, and left crumbs could leave you with one star, they said. Loading cars with bags and making drivers wait could also bring ratings down.

MORE DETAILS

It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.

MORE DETAILS

I have a 4.85 Uber passenger rating, is that good, bad, or average? It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low.

MORE DETAILS

Uber ratings below 4.7 are considered to be below average. So a rating of 4.5 isn't very good. If your rating falls below 4.6 for a long period of time, there's a risk that Uber will deactivate your account.

MORE DETAILS

5.00 is somewhat common among new users of Uber. Everyone probably gets 5/5 as long as they're not a complete nightmare. But there's always the possibility of getting a driver who's had a bad day or is mad at Uber and who would give their rider a less than perfect score.

MORE DETAILS

You may already know how to view your average Uber rating as a rider. For most people, it's probably floating somewhere between 4.5 and 5 stars.

MORE DETAILS

When you take an Uber ride, you get to rate your driver — but your driver also gets to rate you as a rider. You may already know how to view your average Uber rating as a rider. For most people, it's probably floating somewhere between 4.5 and 5 stars.

MORE DETAILS

Your rating is the average of your last 500 trips. If you want to help improve your rating, Uber drivers have shared some of the top reasons they hand out fewer stars. Always make sure to take your trash and any other belongings with you. Don't leave a mess behind.

MORE DETAILS

Is 4.53 a bad Uber rating? A 4.5 rating for a driver is very low. Low enough that they risk being deactivated if it doesn't at least fluctuate above 4.6. Low enough that a driver with a 4.5 rating cannot qualify to accept SELECT requests.

MORE DETAILS

After each trip, riders and drivers have the opportunity to rate each other from 1 to 5 stars, based on their trip experience. Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.

MORE DETAILS