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Why is Schiphol having so many problems?

Unfortunately, Schiphol had failed to hire enough security officers and huge queues for security checkpoints started to build up outside the terminal buildings. Efforts to recruit more staff were hampered by historically low pay and unattractive working conditions.



In early 2026, Amsterdam Schiphol Airport (AMS) has faced significant operational challenges primarily due to extreme winter weather and infrastructure bottlenecks. A massive "de-icing crisis" in January 2026 led to the cancellation of over 3,200 flights as supplies of de-icing fluid ran critically low during a week of sustained snow and ice. This created a "domino effect" across the European aviation network, as KLM—the airport's primary carrier—struggled to reposition crews and aircraft. Beyond weather, Schiphol is also dealing with long-term capacity caps imposed by the Dutch government to reduce noise pollution and carbon emissions, which has limited the airport's ability to recover quickly from disruptions. These factors, combined with ongoing labor shortages in ground handling, have made Schiphol one of the most "volatile" major hubs in Europe for travelers during the 2025/2026 winter season.

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Shortages in Schiphol's security and baggage handling capacity led to hours-long queues, causing missed and cancelled flights last summer. This prompted Schiphol to impose limits on passenger numbers to ease the chaos.

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A technical malfunction with the baggage system at Schiphol Airport in Amsterdam has caused a significant backlog of thousands of suitcases. The issue has affected passengers who passed through Schiphol on their way to other destinations as well as those whose journeys originated at the airport.

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According to new data, the title has recently been reclaimed by London's Heathrow Airport. Having processed over 3.6 million passengers in September, Heathrow is now officially busier than the likes of Paris Charles de Gaulle, Amsterdam Schiphol and Frankfurt am Main International.

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The leading cause of lost luggage is the mishandling of the bags between flights or from the sorting office to your airplane.

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Airlines are contending with increased travel demand and a shortage of workers, contributing to more lost and delayed luggage. Travelers have financial recourse in these situations. The rules may differ according to airline and whether a trip is domestic or international.

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By Euronews Travel Checked baggage is being lost all over the world due to staff shortages. Here's what you can do to arrive at your destination with your luggage. Lost luggage is piling up at Frankfurt Airport as customers face “disgraceful” queues and last-minute cancellations.

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Peak times last week The early and late morning, early and late afternoon and evening landing peaks were followed by a take-off peak every day. There was average of 10 peak moments as a result of air traffic volumes.

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It is the world's third busiest airport by international passenger traffic in 2021.

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With an investment of around $1billion over a period of about 10years, Schiphol's goal was threefold: (a) realize a monumental 1%maximum loss oftransfer baggage (against the initia122 million lost baggage); (b) increase capacity from 40 to 70 million bags: (c) reduce cost per bag without increasing wait-times.

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During the first three months of 2023, over 721,000 bags checked on domestic flights were mishandled out of 113 million checked bags in total—an average of 0.64 bags per 100 checked bags, per the U.S. Department of Transportation. That's up from 2019, when 0.59 bags were mishandled per 100 checked bags.

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Allegiant Air Allegiant is also the U.S. airline least likely to mishandle your luggage, according to the 2021 Air Travel Consumer Report. Over the 12-month period studied, Allegiant handled 446,862 bags and just 877 were mishandled. The airline only mishandled 1.96 bags out of 1,000.

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8 ways to prevent your luggage getting lost
  1. While there's no definitive way to stop your luggage from getting lost, there are some steps you can take to give your bags a better chance. Make sure your bag is tagged properly. ...
  2. Make clear where it's going and who owns it. ...
  3. Avoid tight layovers. ...
  4. Make your bag stand out.


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How often is luggage mishandled? According to Luggage Hero, there were more than 684,000 lost and mishandled bags at major US airlines in the first quarter of 2022 alone. The Points Guy notes that this equated to approximately seven bags out of every 1,000, or 0.7%.

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