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Why is the Eurostar queue so long?

A cut in the number of border officials means it takes nearly 30% longer to process passengers leaving St Pancras International than before Brexit and the pandemic. Also contributing to the delay is the post-Brexit requirement to stamp UK passports for outbound travel.



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Book early to get the best prices With Eurostar, you can book tickets up to 120 days in advance and the earlier you book, the better value the fares.

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What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.

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The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.

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I've taken both the Eurostar train and flown to Paris from London several times. While it can cost more, I prefer traveling by Eurostar, which is much better for the environment. Eurostar is rarely delayed and the check-in process is way less stressful than at airports.

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90%-95% of Eurostar trains arrive on time or within 15 minutes, whilst competing short-haul flights typically manage only 65-70% measured by the same standard.

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On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.

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Eurostar passengers require a valid passport or identity card. You will pass through UK, French, Dutch or Belgian customs depending on the journey you are undertaking.

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Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.

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Fares from London to Paris or Brussels start at £52 one-way or £78 return. Standard Premier (1st class) fares start at £115 one-way, £199 return. Fares work like air fares. Prices increase as departure date approaches and the cheaper seats sell out, so book early.

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Thanks to the fast and efficient Eurostar train, it's never been easier to visit Paris for a day. The train takes just two hours and 20 minutes. Honestly, one day isn't enough for Paris — ideally, you should spend as much time there as you can. I would gladly stay in Paris for weeks on end.

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23.5 miles (37.9 km) of the Channel Tunnel is under the English Channel, making it the world's longest undersea tunnel.

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The comfort level of Eurostar train, affordable prices, fast speed and luxurious service makes it a winner over all other travel option like ferries, buses and flights.

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You can walk from one carriage to the other on Eurostar. You can get in touch with Eurostar staff by email, and enquire if your bookings can be linked, or to have your seats reassigned. The link below may be of help.

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If you miss your connecting train This means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.

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Pancras International (known to many as Kings Cross), Gare du Nord, Brussels Midi and Amsterdam Centraal stations respectively. Other main stops, depending on the service and season, include Calais, Lille, Lyon, Avignon, Marseille, Marne-la-Vallée (for Disneyland® Paris) and Rotterdam in the Netherlands.

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