Why is Uber asking for ID verification?

Uber and Lyft provide rides to drivers and in exchange get a portion of what riders pay for the trip. Uber verifies identity to ensure that the driver who picks you up is the person they hired and screened. They also use the verification to prevent identity theft.



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When you verify your account, we ask you to provide a video selfie and your identity document or licence, so that we can verify your identity. In some cases, additional identity documents (such as a passport) may be requested as part of this process.

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Uber Rider Identity Product Evolution. Rider verification on our platform has been live since 2016.

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Short answer: If you've requested a trip or told us you need a car within 24 hours of signing up, we'll verify your account within 1 business hour. You'll receive an email and an SMS when your account has been verified.

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Uber Eats will never call, text, or email you to request your password, verification code or banking details. Please be cautious of anybody contacting you for this information.

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Drivers are periodically asked to take a photograph of themselves, which we match against their on-file identification to help make sure the right driver is behind the wheel.

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Confirm age Using your Driver App, follow the prompts to scan the front and back side of the customer's ID to confirm the customer is of legal drinking age.

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To update your name, email, phone number, or password for your Uber rider account:
  1. Open the app menu and tap “Settings.”
  2. Tap the bar that displays your name, phone number, and email.
  3. Tap the detail you want to change and enter the updated information.
  4. Make your updates and click “Save.”


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Uber is the largest on-demand driving service in the United States. Since Uber Drivers are 1099 workers it's not possible to verify their employment or income by reaching out to Uber.

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Your driver sees your first name in their app, and your driver's first name is displayed to you in your app. To safely exchange names, you can ask, “Who are you here to pick up?” The driver may also ask you to confirm their name for their own peace of mind.

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Yes, you can create a Uber account without using a phone number. You can use temporary or virtual phone numbers to sign up with Uber without buying a sim card.

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If you notice at pickup that your rider looks younger than 18 and the ride request did not have the “UberX • Teen” label, you may ask them to show you a valid driver's license or ID card for confirmation.

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Uber has required users to be at least 18 years of age to sign up for an account since it was founded over a decade ago. But now, the company is allowing teens aged 13 to 17 to have their own account and take their own rides — as long as it's linked to their guardian's account.

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