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Why is Uber charging a booking fee?

The Booking Fee is a variable fee that helps support Uber's regulatory, safety, and operational costs, such as the government-mandated commercial auto insurance we maintain on behalf of TNC/rideshare drivers and payment card fees.



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What looks like an extra trip charge is likely an authorization hold. Authorization holds for the amount of the upfront fare shown in your app may be issued when you request a ride. These temporary holds allow us to protect against fraud from unauthorized card usage and are never charged to your account.

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It's likely that the $9.99 charge on your card is an authorization hold, which is a common practice used by companies such as Uber to ensure that a customer's payment method is valid and has sufficient funds.

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Why am I getting extra charges from Uber? What looks like an extra or duplicate charge on a trip is likely an authorization hold. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. This also includes trips that are later canceled.

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A booking fee is a charge that covers the cost of processing and administering your reservation, including expenses like credit card fees, administrative costs, and third-party booking platform fees. The amount of the fee can vary and can be a flat fee, a percentage of the total booking, or a combination of both.

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The Booking Fee is a variable fee added to every trip you take. Booking Fees help support regulatory, safety, and operational costs, such as commercial auto insurance and payment card fees.

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What looks like an extra trip charge is likely an authorization hold. Authorization holds for the amount of the upfront fare shown in your app may be issued when you request a ride. These temporary holds allow us to protect against fraud from unauthorized card usage and are never charged to your account.

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If your driver claims you left a mess in their car, you'll receive an email explaining that a cleaning fee is being applied to your ride. The most common cause of the cleaning fee is food stains, fluid stains, vomit, animal hair, sand, and dirt. This passenger got the maximum cleaning fee, $150. Ouch.

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Some property management companies, hotels, and vacation rental platforms charge a booking fee to guests to increase revenue and cover costs associated with booking and handling reservations. In some cases, the fee can be added to the base rate.

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It is very similar to a Security Deposit – meaning it is paid in order to secure the room of the buyer. Though it is only then refundable if the buyer cancels the booking before the fees deadline.

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Buy your tickets at the box office Many venues have a good old-fashioned box office you can line up at to buy tickets when they go on sale. If you buy your tickets at the venue hosting a given show, you generally won't face fees -- or at least not the same exorbitant ones Ticketmaster is known for.

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Booking.com will charge your card for the total price of the booking when you book. If you're looking for more info about your payment, check your confirmation email.

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At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. This will show up as a “pending” charge on your account's payment method. When the trip completes, this authorization hold is converted to a charge for the final trip price.

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Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.

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What looks like an extra or duplicate charge on a trip is likely an authorization hold. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method.

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Sometimes, an authorization hold doesn't get processed at the same speed as the actual charge, making it appear as though you were charged twice. This does not mean you were charged twice. This is because when you first placed the order, we put a temporary charge, which acts as a hold, with your payment method.

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