Why is Uber charging me $150 dollars?

The cleaning fee & damage fee The fee compensates your driver for the cost to clean the mess or repair the damage. Your driver receives 100% of the fee. The cleaning fee is usually between $20 and $150, depending on the mess or damage.



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The cleaning fee & damage fee The fee compensates your driver for the cost to clean the mess or repair the damage. Your driver receives 100% of the fee. The cleaning fee is usually between $20 and $150, depending on the mess or damage.

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Why am I getting extra charges from Uber? What looks like an extra or duplicate charge on a trip is likely an authorization hold. At the start of a trip, Uber may place a temporary authorization hold for the upfront price of the trip on your payment method. This also includes trips that are later canceled.

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If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You'll receive a notification on your phone (if you have notifications enabled) letting you know that you've received a response.

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Become a member for just $9.99 a month. Use your benefits wherever Uber and Uber Eats are available within the US. Uber One may not be available to members on a partner funded pass. Free trial is only available for first time members.

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How it works: After you've been waiting for a rider for 2 minutes, a fee will be charged to them for the time you continue to wait. After you've been waiting for 5 minutes, you can choose to cancel the trip or continue to wait. A cancellation fee will still only be charged after you've waited for at least 5 minutes.

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By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.

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How to delete your Uber account: An easy step-by-step guide
  1. Open the Uber app and tap the menu icon (the three bars) at the top left.
  2. Tap Settings
  3. Go to Privacy
  4. Tap Delete Your Account at the bottom of the screen. After you hit delete your account will be deactivated.


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Get what you need. All with Uber One. One membership for member pricing and experiences on rides, deliveries, and more. Sign up for just $9.99/month.

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Resolving Your Request You can submit a request for a refund or a general complaint about your ride to Uber's customer service team at help.uber.com or in the app within 30 days of encountering an issue.

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You can delete your Uber account in the app or online. Uber will send you a temporary verification code to verify your identity before allowing you to delete your account. When you delete it, your information will be stored for 30 days in case you want to reactivate your account.

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How to delete Uber on desktop
  1. Go to the designated Uber webpage for account deletion.
  2. Log into your Uber account.
  3. On the page where you see your Uber accounts, click Continue.
  4. Select a reason for deleting your account.
  5. Click Delete Account to complete the process.


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24/7 phone support To speak with an agent, go to Help in your Uber Driver app, then tap Call Support.

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Customers can request a ride by dialing 1-833-USE-UBER.

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You can request an Uber ride online via m.uber.com, whether that's on: An older phone with internet browsing capabilities. A tablet or laptop. A public desktop computer with internet access.

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Call us on +448081897190 or +448085015525 You can call us 24 hours a day, 7 days a week. Please note that this phone line only offers support for users or trips taken in the UK. You can also call the support line via your Uber app: Tap the 'Help' button in the menu.

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After you request an Uber, you can inform your friends to coordinate with your driver. However, Uber drivers will have your friends' numbers, but your phone number will be safe.

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