If you or your family members notice that Family profile features are not working, you may need to: Update the app to the latest version.
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Share your trip with any of your phone contacts:You'll first need to select Share your trip, then Share my ride. Then click Add to select one of your phone contacts.
With Share My Trip, you can let friends and family easily see your trip status and location on the map so that someone you trust always knows where you are.
Unaccompanied minors can only use Uber via an approved teen profile in an eligible city. So in any areas that doesn't have UberX Teen or teen profiles, riders under 18 can't use Uber alone. Minors can't request rides, and minors can't ride alone in an Uber even if a parent or guardian says that they requested the ride.
To be eligible for use on the Uber app, vehicles must meet certain criteria. They need to have at least 4 doors and be able to carry at least 4 passengers. Additionally, the vehicle model must not be older than 15 years, and its title must not be salvaged, reconstructed, or rebuilt.
Driver screeningEveryone who drives with Uber is screened before their first trip. ¹ In addition, Uber reruns these driver screenings² at least every year and uses technology to look for issues in between.
Open the app and enter your destination in the Where to? box. Once you confirm your pickup and destination addresses are correct, select UberXL at the bottom of your screen. Then tap Confirm UberXL. Once you've been matched, you'll see your driver's picture and vehicle details and can track their arrival on the map.
As long as the number of people in your group is the same as or less than the capacity of the Uber car you are ordering, you do not need to let the Uber driver know how many people are in your group!
We advise riders alone get into the back passenger-side seat so that you are the furthest from the driver and secure in a real buckling seat. Then buckle up. The seatbelt will keep you safe in the event of an accident.
Can I pay for Uber with cash? Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver.