There are several reasons you may not have received the verification SMS. Does your phone block calls or texts from unknown numbers? If so, change your phone settings then choose resend code. We'll send you another verification code.
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If you do not have a text message from Uber, tap “Resend” to receive a new code. When you receive that code, enter it into the app. This will verify your account and have you ready to ride. If you still have not received a code, you'll need to report the issue to Uber using a form on their help site.
Short answer:If you've requested a trip or told us you need a car within 24 hours of signing up, we'll verify your account within 1 business hour. You'll receive an email and an SMS when your account has been verified.
Drivers are periodically asked to take a photograph of themselves, which we match against their on-file identification to help make sure the right driver is behind the wheel.
Uber Eats will never call, text, or email you to request your password, verification code or banking details. Please be cautious of anybody contacting you for this information.
To get started, download the Uber Driver app. Once you have created an account and uploaded the required documents, it will take up to 72 hours for these to be reviewed and verified.
Originally Answered: Why is Uber taking so long to process my application? Uber needs to be sure that all of the Driver Requirements and the Vehicle Requirements are met. (as it appears you are applying for Driver; from your question). You might speed it up somewhat by using the 'Help' feature in the driver app.
Background check issuesFelony convictions in the last 7 years. Serious criminal convictions—including sexual assault, sex crimes against children, murder/homicide, terrorism, human trafficking, and kidnapping—at any time in the driver or delivery person's history. Any serious criminal charges that are still pending.
If you can't sign in to your account because you forgot your password, you can reset it during login by selecting I forgot my password. If you need help with something else, select your issue below to get the fastest help: I left my phone in a vehicle. I lost access to my phone number or email.
If you can't sign in to your account because you forgot your password, you can reset it during login by selecting I forgot my password. If you need help with something else, select your issue below to get the fastest help: I left my phone in a vehicle. I lost access to my phone number or email.
Only one phone number is designated to one Uber account. How can I open another Uber account with same phone number? Yes, you can open another account with the same phone number but with different 'email and user-name'.
Can I create a new Uber account with the same device but a new phone number? Yes, you can create a new account with different phone number using same device. Please don't attempt to create more than 5 accounts using same device. Your device will be banned.