Why is Uber not verifying my phone number?

There are several reasons you may not have received the verification SMS. Does your phone block calls or texts from unknown numbers? If so, change your phone settings then choose resend code. We'll send you another verification code.



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If you don't want to use your personal phone number to sign up for Uber, you can use any of the below methods to open a new Uber account: Method 1: Use a virtual phone number. Method 2: Use a temporary number. Method 3: Use Friends/ family member's number.

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Short answer: If you've requested a trip or told us you need a car within 24 hours of signing up, we'll verify your account within 1 business hour. You'll receive an email and an SMS when your account has been verified.

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If you do not have a text message from Uber, tap “Resend” to receive a new code. When you receive that code, enter it into the app. This will verify your account and have you ready to ride. If you still have not received a code, you'll need to report the issue to Uber using a form on their help site.

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Call Uber on the phone Uber has a 24/7 local support line for general customer service: 800-593-7069.

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24/7 customer support Contact us directly from your Uber app. We're always online to answer your questions.

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Drivers are periodically asked to take a photograph of themselves, which we match against their on-file identification to help make sure the right driver is behind the wheel.

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In short; you will need a working phone network to full explore and enjoy your trip. I disagree - you do not need a working phone network. However, you do need access to cellular data (without wifi). That you can get either by using your phone's international plan or getting an eSIM data plan or a SIM card.

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How to Set Up an Uber Account
  1. Download and install the app from your mobile device's app store.
  2. Enter your name, email address, and password.
  3. Agree to Uber's terms and conditions and the company's privacy notice.
  4. Enter your payment information, i.e., your credit-debit card details.


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By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip. Uber has piloted ride-hailing via phone before.

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The best way to Uber contact customer service and get help is in the Trips and Help section of the app. You can report an issue with your ride, ask for a refund or fare adjustment, report a complaint about your driver, or handle any other issue that you might have with Uber.

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A driver or delivery person can lose access to their account for: Discriminating or making offensive remarks on the basis of race, color, disability, gender identity, marital status, pregnancy, national origin, age, religion, sex, sexual orientation, or any other characteristic protected under relevant law.

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Background check issues Felony convictions in the last 7 years. Serious criminal convictions—including sexual assault, sex crimes against children, murder/homicide, terrorism, human trafficking, and kidnapping—at any time in the driver or delivery person's history. Any serious criminal charges that are still pending.

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At a Glance: Uber drivers in the U.S. average $38,002 yearly, with earnings ranging from $15 to $22 hourly. Factors like location, surge pricing, and incentives, such as guaranteed earnings for new drivers, can boost earnings.

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Unaccompanied minors can only use Uber via an approved teen profile in an eligible city. So in any areas that doesn't have UberX Teen or teen profiles, riders under 18 can't use Uber alone. Minors can't request rides, and minors can't ride alone in an Uber even if a parent or guardian says that they requested the ride.

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The average earnings of an Uber driver can vary widely depending on factors like location, hours worked, and expenses. As of my knowledge cutoff in September 2021, Uber drivers could expect to make between $15 to $25 per hour before expenses in most markets, but actual earnings can vary.

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