Why isn t my Railcard discount working?

The simple answer is that not every Railcard is valid all of the time. Some of them are only valid in some parts of the country and others are only accepted at certain times of day. If you're travelling in First Class, then you might only be able to buy certain kinds of ticket.



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If your download code isn't working, it is likely that it has expired or has been used to activate your Railcard on too many devices. You can only store your digital Network Railcard on a maximum of 2 devices, so you may need to remove it from an existing device to add it to a new one.

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After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.

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The Network Railcard is designed to promote off-peak leisure travel. This means that it encourages people to use trains outside of the busy commuting period which occurs before 10:00am Monday to Friday.

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With a Railcard you can get 1/3 off the price of most train fares. Most Railcards are priced at just £30 for 1-year or £70 for a 3-year Railcard (roughly £23.30 a year). Typically, the cost of your Railcard will have paid for itself after one or two trips.

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You can buy Network Railcard discounted tickets for travel any time on weekends and public holidays or from 10:00am Monday to Friday. You may be able to start your journey a little earlier than 10:00am, see the time restriction easements section for details or check at your local station.

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Click on 'More Options' and scroll down to find the promo code box. Enter your voucher code in the box and click on 'Get times and dates' to view the fare options. Complete your booking and payment. Enjoy the journey!

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1/3 off rail fares and so much more... Get a Two Together Railcard for you and the person you travel with most, and you'll both enjoy 1/3 off rail fares when you get away together - which is more fun anyway. It's not just a card for couples either - you can get one with a best friend, or one of the family.

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You can use your Network Railcard to get discounts on tickets for travel from 10:00am Mondays to Fridays and at any time on Saturdays, Sundays and Public Holidays. Please note, the 10:00am Monday to Friday Network Railcard time restriction applies to all ticket types.

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This depends on the type of railcard some railcards are only valid on Off-peak fares such as the 26-30 railcard, others are available to use all day such as the Senior railcard.

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If you have purchased a digital 16-25 Railcard, it will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your Railcard. You cannot travel on discounted tickets until you have received your Railcard.

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You can also buy discounted Off-Peak Day Travelcards to travel: At any time on weekends and public holidays. After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year.

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Through a student bank account One of the main ways that students are able to get a free 16-25 railcard is through student bank accounts. Many banks offer similar student accounts so try to differentiate themselves from other banks by offering a free railcard. One of the main banks to offer such a perk is Santander.

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No. The Railcard is for your use only, and provides discounts only on tickets bought for your own use. It does not cover anyone accompanying you.

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Yes, if you hold any other Railcard (including another Two Together Railcard) you can still buy a Two Together Railcard.

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