For Protection A cancellation policy is a way to protect yourself from lost business and revenue. A good policy should have a fee or penalty for cancellation, and enough time built into the cancellation notice so you can re-book the spot.
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Regarding the actual cancellation fees, consumer laws are unanimous in requiring businesses to charge consumers fairly and reasonably for cancellations and no-shows. In particular, businesses must ensure that their cancellation fees reflect the actual damages or losses suffered directly as a result of the cancellation.
Definition of 'cancellation fee'A cancellation fee will be charged according to the number of days' notice you give of the cancellation. If you cancel your reservation and you have insurance, you may be able to claim a refund of the cancellation fee.
Read the hotel's cancellation policy to ensure that you understand how they typically handle cancelled reservations. Determine if your cancellation is subject to the fee based on how the policy is written. Call the hotel to ask for a refund or ask to waive the fee. Explain why you were unable to keep your reservations.
For Protection A cancellation policy is a way to protect yourself from lost business and revenue. A good policy should have a fee or penalty for cancellation, and enough time built into the cancellation notice so you can re-book the spot.