Why United is the best airline?

High Safety Ratings. As of 2021, United Airlines ranked in the top 20 out of over 300 airline carriers in terms of safety, which is very good. The company stands out for long-term innovation and excellence when it comes to safety factors.



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For long-haul international flights, United offers a great customer service experience in economy and premium classes, with comfortable seating, attentive service and good food. On short-haul domestic flights, United's service is adequate, but other airlines often outperform them in this area.

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Based on the 2021 J.D. Power North America Airline Satisfaction Study, United ranked 6 out of 7 North American airlines. The study looks at eight factors, including baggage, boarding, cost and fees, and in-flight services.

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However, United almost unarguably has the most global route network. Not only does the airline serve so many destinations across six continents, but United also isn't afraid to experiment with new ultra long haul flights, which American and Delta shy away from.

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In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.

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In the competition of Delta versus United, there isn't a clear winner. Delta charges less baggage fees and makes basic economy more tolerable for a frugal traveler. United, on other hand, has a stronger loyalty program, cheaper award prices and a stronger presence when it comes to global connections.

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In its list of the 20 overall safest airlines for 2023, U.S. based airlines which made the cut include Alaska Airlines in eighth place, Hawaiian Airlines in 12th, United Airlines in 14th, American Airlines in 19th and Delta Air Lines in 20th, according to Airlineratings.com.

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Overall Rankings: The Best Airlines in the U.S.
  • Delta Air Lines.
  • Spirit Airlines.
  • SkyWest Airlines.
  • United Airlines.
  • Alaska Airlines.
  • Hawaiian Airlines.
  • JetBlue.
  • Envoy Air.


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Southwest Airlines is transparent about fees and charges fees primarily for early check-in and boarding perks. United Airlines, on the other hand, charges more fees — especially for baggage. For this reason, Southwest is the clear winner.

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United Airlines ranked third with a score of 848. According to the airline's website, it serves airports in 354 destinations and 48 countries. Delta Air Lines is ranked No. 1 for best in premium economy, with a score of 848.

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The top 10 safest airlines 2023
  • Qantas.
  • Air New Zealand.
  • Etihad Airways.
  • Qatar Airways.
  • Singapore Airlines.
  • TAP Air Portugal.
  • Emirates.
  • Alaska Airlines.


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United Airlines, Inc. is a major American airline headquartered at the Willis Tower in Chicago, Illinois. United operates a large domestic and international route network spanning cities large and small across the United States and all six inhabited continents.

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While AirlineRatings.com does not officially release rankings for the least-safe airlines, the following carriers featured at the bottom of the list with one-star rankings: Nepal Airlines (Nepal), Airblue (Pakistan), Sriwijaya Air (Indonesia), Blue Wing (Suriname), Pakistan International Airlines and Air Algerie ( ...

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Delta, American, and United all offer between 30 and 32 inches of legroom depending on the aircraft, with Delta typically sticking closer to a full 32 inches of legroom.

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United MileagePlus elite status benefits
  • 7x miles earned on every flight.
  • Complimentary Premier Upgrades.
  • Complimentary Economy Plus upgrades at check-in for you and a companion.
  • One complimentary checked bag.
  • Priority check-in.
  • Priority security screening, where offered.
  • Priority boarding (Group 2)


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Demand, coupled with other factors including increased labor costs, jet fuel up around 40% year over year, and not every airline operating at 2019 capacity levels, all contribute to higher prices paid by travelers.

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United Airlines Weaknesses
  • Intense competition from other domestic and international airlines means limited market share growth.
  • Heavy dependence on third-party service providers for customer service, maintenance, fueling operations, etc.


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On paper, the new Delta and United seats are both 21 inches wide and offer 37 inches of pitch, but United's feels more spacious due to the lack of larger privacy wings — more on that below.

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Delta Air Lines is the largest by revenue, assets value and market capitalization.

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