Why was Holiday Inn employee crying?

The customer was reportedly upset about a mix-up with the hotel's reservation system. While the employee is meek and obviously distressed, the customer continues to harangue him until the young employee starts hitting himself with the computer monitor. He eventually breaks down in tears and leaves the desk.



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InterContinental Hotels Group (IHG), marketed as IHG Hotels & Resorts, is a British multinational hospitality company headquartered in Windsor, England. It is listed on the London Stock Exchange and the New York Stock Exchange. It is also a constituent of the FTSE 100 Index.

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Independent Brands With Distinct Offerings Holiday Inn is a brand owned by InterContinental Hotels Group (IHG), a global hospitality company. With over 1,200 hotels worldwide, Holiday Inn offers a range of accommodations that cater to both business and leisure travelers.

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