Why won t Uber let me delete my account?

Why won t Uber let me delete my account? Uber mandates a 30-day period of deactivation before an account can be fully erased, so if you change your mind after following these steps, you have a month to re-activate. After 30 days, however, your account will be erased for good with no way to get it back.

How long does it take for Uber to investigate?

If driver-partners want to raise a grievance about any actioning, they can do so by calling the Uber support team. Their case would be looked into and they would be updated within the next 24 hours. Only exceptions are cases related to safety, where it might take longer to investigate (up to a maximum of 5 days).

Can I call Uber without the app?

We all know that not everyone is comfortable using a phone or an app to call an Uber, Uber CEO Dara Khosrowshahi said during the showcase. Like my mother-in-law and for her, we have a product that's incredibly easy to use. Customers can request a ride by dialing 1-833-USE-UBER.

Can you email Uber?

Uber doesn't have email support. You can contact them by their app.

Can you make 2 Uber accounts?

uber allows only one account for one number. you can not open another account with same old phone number.

Can you delete and restart Uber account?

Tap Delete Your Account at the bottom of the screen After you hit delete your account will be deactivated. If you want to reactivate within 30 days, go to Uber.com and sign in with your same username and password.

What does account deletion mean on Uber?

After you hit delete your account will be deactivated. If you want to reactivate within 30 days, go to Uber.com and sign in with your same username and password.

What if my Uber account is being used by someone else?

If you suspect that someone else used your account or there is suspicious account activity, you can contact us at the link below to have us help manually review your account.

Can you Uber if you smoke in your car?

Drinking or smoking while on the job. An Uber or Lyft driver is required to be sober when working under either company. If they are found smoking or driving in the vehicle while a rider is present, they will likely lose their job as their negligent actions may pose a safety risk to the rider.

Does Uber retain certain information after account deletion as required or permitted by law?

Once you delete your account, it will be immediately deactivated. After 30 days it will be permanently deleted, and any unused credits, promotions, or rewards will be removed. Uber may retain certain information after account deletion as required or permitted by law.

Why do Uber accounts get banned?

Serious criminal convictions—including sexual assault, sex crimes against children, murder/homicide, terrorism, human trafficking, and kidnapping—at any time in the driver or delivery person's history. Any serious criminal charges that are still pending. Multiple moving violations or accidents in the last 3 years.

Can I call Uber directly?

Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you're experiencing to see the support options available.

Can you make multiple Uber accounts with the same number?

uber allows only one account for one number.

How do I know if Uber banned me?

But, Uber should've notified you… Also, messages from Uber are usually sent via email as well. So, you should check your email history for any messages from Uber (around the time that you were no longer able to drive). Also, check the SPAM.

Why has Uber banned my account?

Offenses that can result in account deactivation include carrying out-of-date vehicle information, disobeying traffic laws, misusing the app through account sharing, and using the app while under the age of 18. Even if the person who orders a ride is over 18, minors are not allowed to ride unaccompanied.

What happens when Uber flags your account?

We will notify you if we detect fraudulent behaviour on your account, explaining the activity that we have detected. Engaging in fraudulent activities, even once, can lead to permanent deactivation from the platform.

How do I talk to Uber customer service?

Can a 16 year old take an Uber alone?

Unaccompanied minors can only use Uber via an approved teen profile in an eligible city. So in any areas that doesn't have UberX Teen or teen profiles, riders under 18 can't use Uber alone. Minors can't request rides, and minors can't ride alone in an Uber even if a parent or guardian says that they requested the ride.

Can I delete my Uber driver account and start over?

Can I Delete My Uber Driver Account and Make a New One? You are certainly allowed to delete your Uber driver account and make a new one, but it may not work out for you quite as well as you want it to.

Can I delete my Uber account and make a new one with the same number?

Yes, you can delete your account and create a new one. However, you will need to use a unique email and phone number for the new Uber account.