Am I entitled to money back for a delayed flight?

Schedule Change/Significant Delay - A consumer is entitled to a refund if the airline made a significant schedule change and/or significantly delays a flight and the consumer chooses not to travel.



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However, if your first flight is delayed for more than 3 hours, you may be entitled to compensation from the airline that caused the delay. In addition to compensation, the airline must offer you a choice between: Reimbursement of your ticket and a return flight to your departure airport if you have a connecting flight.

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So if your flight is delayed by 2 hours, there is no compensation. However, you can make a different claim. For example, if your flight is delayed by two hours or more, your airline must take care of you by offering you support services. These can be very different.

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To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).

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If airlines cancel a flight for any reason, passengers are legally entitled to a full refund, including for ticket price, taxes, baggage fees, extra charges and ancillary fees.

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If you contact the airline or ticket agent to obtain a required refund and you are refused that refund, you should file a complaint against the airline or ticket agent with the Department at https://secure.dot.gov/air-travel-complaint.

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To be clear, passengers flying in the U.S. are already entitled to refunds when a flight is canceled or significantly delayed. No matter the cause — weather-related or not — airlines must pay passengers back for the unused portion of their ticket if the passenger ultimately chooses not to fly.

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Similar to flight delay compensation amounts, you are entitled to reimbursement when a EU261-covered flight is canceled of up to 600 euros ($645). If your flight is canceled, the airline will also offer you three options, which are: Rerouting you to your final destination.

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For domestic flights in the U.S., airlines have to pay you 200% of the value of your one-way ticket up to $775 if you arrive at your destination one to two hours past your originally scheduled itinerary or 400% of the one-way ticket price, up to $1,550 if your arrival delay is longer than two hours.

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If the missed connection is the airline's fault (a delayed initial flight due to mechanical problems, for example), the airline should rebook you on the next available flight. If the next outbound flight is the following morning, the airline should either book you on another airline or provide accommodations and meals.

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To receive compensation, you must file a claim with the airline for the delay, and the delay must have been caused by a factor within the airline's control (so a weather delay wouldn't count).

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Passengers who have experienced a disruption to their flight can claim EC 261 compensation from the airline of the specific flight. To be eligible, the flight must have departed from the EU with any airline or landed in the EU while being operated by a European airline.

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If your Southwest flight has been delayed or cancelled, you can almost always get compensation from Southwest Airlines. This compensation typically comes as “LUV Vouchers” which is Southwest Airlines's reimbursement currency that you can use to book flights in the future.

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Southwest isn't obligated to provide compensation in case of a delay, so use a credit card with trip delay insurance. Anya Kartashova is a freelance writer and full-time traveler based in Salt Lake City.

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Lost, damaged, or delayed baggage Its travel disruption page advises contacting the airline if your baggage was lost, damaged, or delayed, either through Southwest Contact Us or by calling 1-888-202-1024.

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That's unless there were some kind of extraordinary circumstances which gave Delta Airlines no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

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Give yourself a fighting chance
But the 45-minute rule only applies under ideal circumstances; if your connection takes you to a notoriously troublesome airport during the winter months (we're looking at you, Chicago O'Hare), try for a flight with at least a 75-minute layover.

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