Are prepaid gratuities refundable on Royal Caribbean?

Your client's Future Cruise Credit will be equal to 100% of the cruise fare (commissionable and non- commissionable cruise fare) paid to Royal Caribbean. Any taxes & fees, refundable air, pre/post hotels, transfers, prepaid gratuities, and taxes/fees will be refunded to the original form of payment.



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If you prepay your gratuities, you might be able to get a refund prior to your cruise; however, it depends on your booking terms. To book flexible dining, for instance, you may be required to prepay them. The best course of action would be to directly call the cruise line or speak with your travel agent.

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If you want to make your life easier, and don't plan on removing or adjusting the gratuities on a cruise, it's better to prepay before you go. In our experience, prepaying gratuities does not negatively affect the service onboard.

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If you do not prepay cruise gratuities before sailing, the cruise line will add them to your onboard bill. The cruise line will then charge your credit card for the gratuity amount at the end of the sailing – along with other purchases you made with your cruise card (drinks, souvenirs, spa treatments, tours, etc.).

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Paying gratuities and tipping the staff aboard a cruise ship is not compulsory but is considered the right thing to do. Cruise Tipping is a gesture of goodwill to reflect your gratitude for the service provided and to say a big “Thank You” to the crew members.

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Similarly, if you're on a higher-end ship that lists gratuities as being included in the fare, that means just what it says. You don't have to tip on these cruises because the line is already paying gratuities to the staff on your behalf. Additional cash gifts are not expected.

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So now, the commission is setting an industry-wide standard. New federal rules require a refund whenever a cruise that starts in the U.S. is cancelled or delayed at least three days. You can voluntarily agree to a credit. Otherwise, you get your money back.

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Currently, the non-refundable deposit (NRD) policy is that if you have paid a $1000 deposit for a family of four ($250 per person) and decide to cancel your reservation prior to the final payment date, you are penalized $100 per person ($400 total) and the $600 balance is automatically issued to you as a Future Cruise ...

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Cruise lines generally can't force you to pay gratuities unless you decide to leave it too late to have them removed. Cruise lines will add the gratuities to your cruise account at different times, but it is often only added to your account on the second-to-last day.

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As mentioned above, not all members of the ship staff receive a share of the gratuities paid by passengers. Bartenders, main show entertainers and third-party shop employees are some of the more obvious ones, but they're not the only ones.

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Guests who do not prepay will see gratuities automatically added to their accounts during the cruise. The total amount will then be charged to the payment method on file at the end of the sailing. In general, we suggest paying the gratuities beforehand.

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From the final payment date to 56 days prior to sailing, the penalty is the standard deposit amount. From 55 days prior to sailing to 30 days prior to sailing, the penalty is 50% of the total fare or the standard deposit amount, whichever is greater.

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