What are the new cruise refund rules?

So now, the commission is setting an industry-wide standard. New federal rules require a refund whenever a cruise that starts in the U.S. is cancelled or delayed at least three days. You can voluntarily agree to a credit. Otherwise, you get your money back.



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From 29 to15 days prior to sailing, the penalty is 75% of the total fare or the standard deposit amount, whichever is greater. From 14 days prior to sailing to the day of your cruise, the penalty is 100%* of the total fare.

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For most cruise lines, as long as you cancel before your final payment date, there is no penalty. After final payment, you will lose your deposit or the deposit and a portion of your cruise fare, depending on when you cancel in relation to your sail date.

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Although our practice is to issue a future cruise credit automatically, you may instead contact us to request a refund. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier.

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Here are some examples: The unexpected death, illness, or injury of you and/or a family member. Being unable to participate in a sporting event due to a medical condition when the purpose of the trip was participation in that sport. Unforeseen natural disasters at home or at the destination.

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The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member. Weather or common carrier related issues (varies by policy) Unforeseen natural disasters at home or the ...

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Customer may transfer their reservation at any time after booking (must be outside of final payment; customer will lose their deposit if it has already been paid to the cruise line).

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That's because travel insurance is an affordable cost that can potentially protect you from huge costs: the cost of canceling your cruise, the cost of receiving emergency medical care when you're overseas, the cost of a medical evacuation from the ship to a hospital, the cost of replacing your possessions if your ...

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Travel Insurance offers reimbursement for cancellation due specifically to covered reasons. A waiver usually means that you can cancel for any reason, but that a large portion of your payment will be held as a credit toward future cruise travel.

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A refundable cruise fare is a booking made in which if the sailing is canceled prior to the final payment date, Royal Caribbean will issue a full refund of any deposit/money paid towards that reservation.

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Guests are able to withdraw funds and make balance inquiries on their checking and savings accounts while the ship is in port or at sea. For questions or problems with the transaction, the guest needs to contact their financial institution directly.

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There is no cooling-off period if you confirm your reservation. The exact timeframe you have to cancel an existing booking and rebook an alternative cruise depends on numerous factors such as which cruise line you are sailing with, when, and what kind of package you have.

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In most cases, refunds will post to the original form of payment about 7 to 10 days after they're fully processed. However, some refunds may take up to 30 days to post. Royal Caribbean International® doesn't control how long the refund process takes; your bank or financial institution determines the length of time.

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While Kuther said cruise cancellations are “pretty rare,” they are aggravating when they happen. “It's just very frustrating,” Kuther said. “Nobody wants to have their vacation canceled.”

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Is my Future Cruise Credit transferable to somebody else? No, you usually cannot transfer your Future Cruise Credit. It must be used by the passenger(s) booked on the original sailing for which the voucher was earned.

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