Can Bolt drivers see your rating?

Rider Rating is the key to quickly and easily getting where you need to go. Drivers can see it before accepting your order and may choose to decline if your rating is low. So aim for a top-notch rider rating to get your ride request accepted quickly!



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Feedback given by passengers regarding the quality of the ride-hailing service is anonymous. Your rating is private between you and Bolt.

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To find your ratings breakdown go to settings, tap privacy and then privacy centre. In the privacy centre, click “would you like to see a summary of how you use Uber”. From there, scroll down to “browse your data” and then tap on “view my ratings” and your breakdown will be revealed.

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It's pretty average… most riders will have a 4.8 or higher. Anything less than 4.7 and you will start seeing it take longer to get a ride, because drivers will begin declining to take a ride from someone with a rating so low. It's important to understand a few things about how you are rated as a rider.

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In order to ensure a consistent and reliable experience, we are unable to remove individual trip ratings on request. Keep in mind that although you will rate a rider after every trip, riders are not required to do the same. Ratings are optional for riders.

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If your rating is between 4.80 and 4.93, you are still a good passenger, but you've gotten quite a few less-than-perfect ratings.

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Bolt's main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don't be too quick to jump in a Bolt car.

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5.6 Bolt only encourages the use of 2 modes of payments i.e Cash payment and the in-App payment (Card) Bolt bears no liability on damages that may occur outside the outlined acceptable payment methods.

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