Can guests see Airbnb host rating?

Airbnb allows guests and hosts to leave star ratings and written reviews for each other within 14 days after check-out. Neither guests nor hosts can see the other's review until both have been submitted or until the 14-day review period has ended. This is so both parties can be as unbiased and impartial as possible.



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Can you see your Airbnb rating? No. You won't find the numeric rating itself, as only hosts can see this rating when a guest tries to book a stay. So, unless you know a host who is willing to share it, your guest rating will remain inaccessible.

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Airbnb reviews FAQ Airbnb allows guests and hosts to leave star ratings and written reviews for each other within 14 days after check-out. Neither guests nor hosts can see the other's review until both have been submitted or until the 14-day review period has ended.

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These reviews work differently from regular stays—guest reviews are private and Host reviews are public.

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What worked form me from my laptop today was:
  1. Go to www.airbnb.com/hosting.
  2. Click on Insights
  3. Click on Quality
  4. Scroll down below the graphs to see your reviews.
  5. Click on the 'view details' link at the bottom of each review.
  6. Your star ratings for that review will appear to the right.


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And so we know that the average rating for homes in the US on Airbnb was 4.74 stars in 2022. And it was pretty much identical in 2021 and 2019, according to a market research firm called AirDNA. But if hosts receive an overall rating of one to three stars, they're essentially in trouble.

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According to Airbnb, about 70% of guests leave reviews. One unhappy guest can hurt your revenue for months. [bctt tweet=”According to Airbnb, about 70% of guests leave reviews.”] When (not if) guest issues arise, you must do two things.

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The reviews will be made public once both parties submit their reviews and feedback or when the 14-day window is closed, even if hosts have not left the review of their guests. If hosts submit their reviews before their guests do, they'll be given 48 hours to edit and make any last-minute changes.

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If you want, you can leave private feedback to the Host or guest, which will be shared with just them when reviews are posted. You can also leave a public response to a review that someone has left for you within 30 days of its posting.

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A bad review can really sting. But even the most hospitable Host might get some negative guest feedback from time to time. You always have the option to reply to reviews publicly on your listing. Responding constructively shows that you care about your guests' feedback.

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Airbnb holds hosts to a strict 5-star-or-bust expectation. They take any review that is less than 5-stars to indicate that there are major problems with a property or host. In fact, if a host's account average drops below a 4.8-star rating, then they lose their Superhost status.

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There is a maximum occupancy limit for each property in some countries' short-term rental regulations or states. Besides, hosts need to know who will be staying in their place. Unauthorised guests are prohibited by Airbnb and are subject to a surcharge.

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In most cases, once a review has been submitted, it cannot be edited or removed by either party. However, Airbnb does have certain policies and mechanisms in place to address exceptional circumstances. In these cases, you will have to report the review to Airbnb and wait for the staff to review your request.

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Airbnb doesn't moderate reviews before they're published, and reviews are encouraged to be transparent. However, reviews do need to be honest and relate to a genuine reservation, and may be removed if they violate our Reviews Policy.

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Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (moldy dishes, soiled carpets, stains from pets, etc.). Cleaning fees set by Hosts are only meant to cover the cost of standard cleaning between reservations (laundry, vacuuming, etc.).

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The most common violation is a guest threatening to leave a negative review unless a refund is given. This is against Airbnb's extortion policy, and their support team should assist you in making sure the review is removed.

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How to screen Airbnb guests: 5 ways to ensure safety and prevent damages
  1. Have detailed house rules. The first way to vet guests is to set vacation rental house rules which they must accept before booking. ...
  2. Check the guest's Airbnb profile. ...
  3. Ask the right questions. ...
  4. Verify guest IDs. ...
  5. Ask for a security deposit.


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It is normal to look at a Google review for a business that has 4.5–4.8 stars and think it is a very good rating. However, Airbnb holds hosts to a much higher standard. In fact, host are held to near perfection, with severe repercussions. If a host drops below 4.8 stars, they will lose Superhost status.

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In my estimation accomodation with an average of 4.6 with a high number of reviews is still excellent. Unfortunately they feel they can be tough in markets with a high of listings.

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It is normal to look at a Google review for a business that has 4.5–4.8 stars and think it is a very good rating. However, Airbnb holds hosts to a much higher standard. In fact, host are held to near perfection, with severe repercussions. If a host drops below 4.8 stars, they will lose Superhost status.

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While you cannot delete an Airbnb review, you can get Airbnb to remove a fake review about your property. However, this fake or negative review has to violate the Review Policy put in place by Airbnb. If it does not violate the policy, there is a very low chance that the review will get removed.

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How to handle bad reviews on Airbnb
  1. Never take it as a personal attack.
  2. Cool your head and get perspective. Don't act on impulse.
  3. Acknowledge it and apologize.
  4. Address the issue.
  5. The rest of your response should be professional, polite and concise.
  6. It is always good to end on a positive note.


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