Can I access my Priority Pass online?

As a Priority Pass Member you are now entitled to the following benefits via both our website and app: Access the Digital Membership Card – providing digital access to all of our 1,400+ lounges. Review and update your personal details online. View your personal lounge visit history.



You can absolutely access your Priority Pass account and benefits online through their official website or the mobile app, which is the preferred method for most travelers in 2026. Once you activate your account at prioritypass.com, you can log in to view a comprehensive directory of over 1,500 lounges, check your visit history, and update your billing information. Most importantly, the online portal and app provide access to your Digital Membership Card, a QR code that can be scanned at lounge entrances for instant entry, eliminating the need to carry the physical plastic card. However, keep in mind that if you received your membership through a credit card (like the Chase Sapphire Reserve), you must first "enroll" through your bank's rewards portal before you can create an online login on the Priority Pass site. Having the app handy is vital because it also provides real-time updates on lounge capacity and any "member-only" dining or spa credits available at specific airports.

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You can find your membership number on the front of your membership card or on any communications you've received directly from us.

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LoungeBuddy is the only App that makes it possible for all travellers to view, book, and access airport lounges around the world in seconds. From the casual traveler in economy to the seasoned road warrior, LoungeBuddy will help you make the most of your time at the airport.

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Note that most — but not all — Priority Pass lounges and facilities accept digital membership cards, so it's important to try and carry both your physical and digital cards. If you do forget your physical card, the digital option can be a lifesaver.

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Can my membership card be used by someone else? The Priority Pass membership card is non-transferable.

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Technically, you can access lounges for only three hours, though some lounges will waive this rule. Many lounges may restrict access to passengers departing from that airport, meaning you may not always be able to use the Priority Pass membership as an arrivals lounge.

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We'll have your card sent out in about 3 working days, how long it takes to arrive will depend on where you live. You can check out the timeframes HERE. While you're waiting for it to arrive, check your account to see if your membership comes with a Digital Membership Card.

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Your Card includes a Priority Pass™ membership (valued at US$99*) and two complimentary visits annually (valued at US$35 each*). So sit back, relax, and enjoy in one of the more than 1,300 Priority Pass™ lounges worldwide. **Values as of January 2023.

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Both The Platinum Card® from American Express and The Business Platinum Card® from American Express include access to AmEx Centurion Lounges as well as the vast AmEx Global Lounge Collection.

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A Visa Platinum/Visa Signature/Visa Infinite card is enough to enter. You'll need to inform the lounge staff that you are a LoungeKey member. A boarding pass and a form of identification are also required.

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With the free Priority Pass app you can benefit from a host of additional digital features as well as airport lounge access.

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Each credit card company sets the terms of Priority Pass Select; while they all include at least 10 free visits to Priority Pass lounges, only some allow unlimited free visits. Others allow you to bring unlimited guests for free, while some cap free guests at two, and yet others still charge for guests.

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No, the Priority Pass membership card is not transferable. When you access a lounge, the staff will need to check that the name printed on your membership card matches your boarding pass. The member must also be present for accompanying guests to enter a Priority Pass airport lounge.

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There's no limit on how many Priority Pass lounges and restaurants you can visit in a day. So if there are three Priority Pass lounges in an airport, you can visit all three in one day at the airport.

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