Can I add my plastic Railcard to my phone?

You cannot swap a plastic Railcard to a digital Railcard. However, when the time comes to renew your Railcard you can do this online and choose to have a digital Railcard. Click here for the step by step guide on how to renew your Railcard.



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Unfortunately you can only have one version of your Railcard – either plastic or digital.

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Under 'Choose the type of Railcard you would like' you can select if you want a 'Digital' or a 'Plastic' Railcard. You will be asked to provide a digital passport-style photo if you select 'Digital'. You do not need a photo if you have ordered a 'Plastic' Network Railcard.

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Open the app*, and tap on the + symbol in the top right hand corner to get started. Select Add an existing Railcard at the top of the screen. Enter the download code you received in an email titled Your digital Railcard download code, and click continue.

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After ordering your digital Railcard you will be sent an email which contains a download code. You will use this download code to add your digital Railcard on your phone or device.

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You can get your Railcard in a digital format to be stored in the National Rail Railcard app on your phone or tablet, or as a physical card. You can use your Railcard to buy tickets online, at a ticket office, from a ticket machine, and over the phone.

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A: If you have already purchased a digital Senior Railcard, you should have received an email which contains a download code. You will use this download code to add your digital Senior Railcard on your phone or device. First, you will need to download the Railcard app from the Apple Store or the Google Play store.

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Screenshots of eTickets can't be used to travel.

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Keep cards and passes in Wallet on iPhone
  • Payment cards. Credit and debit cards. Apple Card (U.S. only) ...
  • Identity cards. Driver's license or state ID. Student ID card. ...
  • Transit and tickets. Transit. Boarding passes and tickets.
  • Keys. Home key. Hotel key. ...
  • And more. Passes, event tickets, reward cards, and loyalty cards.


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Unfortunately, you can only have one version of your Railcard – either plastic or digital.

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You will need to provide proof of your Railcard and either the original and additional tickets that you have purchased, or if you have not yet paid, details of the notice to pay or notice of Penalty Fare.

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No, please do not screenshot your e-ticket as the QR code may be blurred or not sufficiently accurate to scan.

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If you bought your Railcard at a station, both the paper printed Railcard and the photocard must be presented. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

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The Railcard and tickets bought with it are not transferable to anyone else and you must not give, lend, or resell them. Only the named cardholder can use the Railcard. 2.4. Train Companies will not issue refunds on unused/unwanted Railcards, or extend their validity period.

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