Can I put my Senior Railcard on my phone?

A: If you have already purchased a digital Senior Railcard, you should have received an email which contains a download code. You will use this download code to add your digital Senior Railcard on your phone or device. First, you will need to download the Railcard app from the Apple Store or the Google Play store.



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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

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A: Unfortunately, you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.

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If you forget your Railcard you will either be required to buy a new ticket or you may on certain services be liable for a Penalty Fare. However, a train company will normally allow you to claim back this extra expense on the first occasion in each year where this happens.

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If you opt for a digital Railcard, you must provide a photograph. The photo should have been taken with nothing covering the outline of eyes, nose or mouth.

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In most cases, your digital Senior Railcard will be available to use straight away. A download code will be sent to your registered email address, along with instructions on how to download your digital Senior Railcard.

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Please allow up to 5 working days for your Railcard application to be reviewed and approved. Once approved, your Disabled Persons Railcard will be available to use straight away.

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You cannot. As of November 2022, contactless (bank cards or NFC devices) support only extends to a pay as you go model for a single adult fare with daily and weekly cap. For railcard discounts, student/young persons discounts, travelcards, season tickets, etc., a registered Oyster card is required.

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How do I use it?
  1. Buying tickets online. Select the Senior Railcard option from the railcards dropdown.
  2. Using the ticket machine. Once you've chosen your route, select the Senior Railcard button.
  3. In the ticket office. Show your Senior Railcard when buying your ticket.
  4. On the train.


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Senior Railcard holders save on average £76* per year, and the Railcard typically pays for itself within 3 journeys. * Average saving is based on the average savings made by Senior Railcard holders between April 2021 and March 2022, excluding price of Railcard.

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Digital Railcards are stored within the Railcard app on your smart phone or tablet, meaning there's no need to carry the physical card around with you. They can be stored on up to two devices and used quicker than plastic Railcards as they do not need to be sent in the post.

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Screenshots of eTickets can't be used to travel.

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Unfortunately, you can only have one version of your Railcard – either plastic or digital. Once you have purchased your Railcard you cannot change the type of Railcard you have.

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If you opt for a digital Railcard, you must provide a photograph. The photo should have been taken with nothing covering the outline of eyes, nose or mouth.

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Senior Railcard holders can also register their Railcard discount onto an Oyster card to get 1/3 off Oyster pay as you go single fares and daily caps on National Rail, London Underground and Docklands Light Railway services.

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Yes. You must show your valid Railcard when you buy your ticket. You also need to have your Railcard with you on each journey and present it to staff when your ticket is checked aboard the train.

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Yes! Your discounted ticket is not valid unless you bring your Railcard with you. Luckily if you buy online, you can add your Railcard to your digital wallet, so you won't forget it!

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Yes. You must show your valid Two Together Railcard (digital or plastic) when you buy your ticket and travel on the train. Failure to present a valid Railcard will mean you have to pay a full fare or you may on certain services be liable for a Penalty Fare.

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