Can I cash out my Oyster?

If you have £10 or less pay-as-you-go credit, you can get a refund from Tube station ticket machines. Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. The ticket machine will dispense a refund in cash.



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The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.

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A damaged card could be cracked, scratched or bent. We will transfer any pay as you go credit or ticket to your replacement photocard. If we can't transfer your credit or ticket, we might refund you instead. While you are waiting for the replacement card to arrive, you will need to pay for your travel.

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Before you claim If you do not get an automatic refund, you have up to 8 weeks from your journey to claim. We will not give a refund if you have already claimed 3 maximum fare refunds in the same calendar month.

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Before you claim Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out of a rail journey. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.

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As soon as your debit card has expired, you will have to get a new one if you want to withdraw your money. This actually stands as a key security measure.

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Unused credit on your Visitor Oyster card The pay as you go credit on your Visitor Oyster card never expires so you can keep your card until your next visit, or lend it to family and friends. If you don't need your Visitor Oyster card, you can get the remaining credit refunded.

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There are three ways for you to obtain a refund on a Visitor Oyster card: Underground station ticket machine. Refunds at Visitor Centres. Refunds by post.

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If you only have pay as you go credit on your Oyster card, you can lend it to someone else. Two people can't use the same contactless or Oyster card for a journey. If you have a Travelcard, Bus & Tram Pass or discount added to your Oyster card, you can't lend it to someone else.

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Supports cash: If you want to pay for your transport in London using cash, you can buy and top up an Oyster card with cash. This is normally a lot more cost effective than paying for a cash ticket, with the rare exception of a one-off single journey as you have to consider the cost of the Oyster card.

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All Oyster card balances, both positive and negative, stay forever until the customer cancels the card. This is unlike most other cities in the world where balances expire after a set period. A card with a negative balance may only be reused once it is topped up.

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If the expiration is 07/27, for example, then the card may be used through July 2027. However, expiration dates apply only to the physical card, not the credit card account. That means the account remains open, and any credit card rewards you've accrued with that card are still valid.

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If you travelled using a paper ticket or a National Rail smartcard and want to apply for a service delay refund, call us on 0343 222 1234 Monday to Friday 08:00-20:00 (charges may apply). You may need a copy of your ticket during the application process.

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