Can I catch an earlier train if mine is Cancelled?

Sometimes they'll even say that your itinerary or tickets are even invalid! Don't worry, though, they're not invalid. If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket.



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Sometimes they'll even say that your itinerary or tickets are even invalid! Don't worry, though, they're not invalid. If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket.

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If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.

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Sometimes they'll even say that your itinerary or tickets are even invalid! Don't worry, though, they're not invalid. If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket.

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Can I get an earlier train with an Advance ticket? Advance train tickets aren't flexible, so you must catch the train specified on your ticket. If you catch an earlier train, you may have to pay additional fees, so please check with ticket staff at the station.

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Don't worry, though, they're not invalid. If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket.

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Once a ticket is canceled, it is considered final, and the cancellation process is irreversible. If you mistakenly canceled a ticket and want to travel on the same train, you would need to make a new booking, subject to seat availability, for the desired train and class. You can't undo your cancellation.

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If the conductor discovers the error, then your chances of a fine increase. Bottom line is that getting on the wrong train is your mistake and you'll incur the cost of any changes. The type of ticket you hold will determine whether you can exchange it at full or partial value or whether you'll need to buy new tickets.

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If your train is cancelled, you can use your ticket on the service before or after.

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If you booked directly through lner.co.uk, you will receive an email if your train has been cancelled. If you signed up for LNER Assistant during your booking or on the LNER App, you may receive a text or push notification.

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Off-Peak Day Return tickets are valid for travel on the date shown on the ticket and until 04:29 the following morning. All travel must be completed by this time.

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This depends on the ticket type. Can be used on a different time train providing the earlier or later train is also within the terms of conditions of the ticket. View full Off-Peak and Super Off-Peak terms and conditions first. Advance tickets are our cheapest tickets and are only valid for the booked train.

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No, your ticket is not valid for any other train and you would most likely be kicked off the train at the next stop once they try to scan your ticket. Or make you buy a new ticket on the spot of course.

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