Is it possible to rebook Cancelled train ticket?

Once a ticket is canceled, it is considered final, and the cancellation process is irreversible. If you mistakenly canceled a ticket and want to travel on the same train, you would need to make a new booking, subject to seat availability, for the desired train and class. You can't undo your cancellation.



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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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If your train is cancelled, you can use your existing ticket to travel on the next available service... Advance Singles – hop on the next available train with the same train operator. Flexible tickets – such as Off-Peak and Anytime tickets offer flexibility and you can travel at various times of the day.

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If a train is cancelled (and that's what's happened here) you're entitled to take the next train that matches any restrictions on your ticket. So if your ticket is routed via a certain place, you must go that way, or if it's only valid on a certain train company, you must use that companies services.

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If your connecting train is with the same Carrier as the delayed train you will be able to travel on the next available train to your destination.

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Refunds: Full refund to original form of payment with no fees if canceled 15 days or more before departure. 25% fee charged if canceled less than 14 days before departure. Tickets on unreserved services incur 25% fee if canceled an hour or more after purchase.

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Can I get an earlier train with an Advance ticket? Advance train tickets aren't flexible, so you must catch the train specified on your ticket. If you catch an earlier train, you may have to pay additional fees, so please check with ticket staff at the station.

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Anytime Return: Your outward travel can be anytime within five days of the date on your ticket. Your return travel must be within one calendar month of the outward travel date specified. Anytime Day Return: Your outward and return travel can be on any train on the date specified.

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How do I get to my destination? Where possible, please travel on the next available LNER train. You will need to make a new seat reservation on our website or LNER App for free.

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This depends on the ticket type. Can be used on a different time train providing the earlier or later train is also within the terms of conditions of the ticket. View full Off-Peak and Super Off-Peak terms and conditions first. Advance tickets are our cheapest tickets and are only valid for the booked train.

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Single tickets - each is refundable. Return tickets - are refundable where both directions are unused. Return tickets - only one direction of travel is used: If only the outbound leg is used, the return part is refundable*

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When will I get refund of my train ticket? take 3 to 7 working days from the scheduled departure of the train. How can I track cancellation status of my cancelled ticket? If train is cancelled, e-ticket will be automatically cancelled and user will receive SMS informing him/her about the cancellation of e-ticket.

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Flexible tickets (Off-Peak, Super Off-Peak and Anytime tickets) These types of tickets can be refunded online for a fee. You have 28 days from expiry of the ticket to request a refund and return your ticket. If you have a mobile ticket and it has already been activated, you can no longer claim a refund on that journey.

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